Shanelly Minaya
Temple,PA
Summary
Compassionate Home Care Aide skilled in providing personalized support and maintaining a safe environment. Known for strong communication and attention to detail, ensuring a positive experience for clients.
Overview
11
11
years of professional experience
Work History
Home Care Aide
Moravia Health
reading , pa
11.2025 - Current
- Supported clients in daily living activities and personal care tasks to enhance their quality of life.
- Ensured clean and safe home environments for clients, contributing to their comfort and well-being.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Executed light housekeeping tasks such as changing linens, laundry, vacuuming, and dusting to promote a hygienic living space.
Tax Associate
H&r Block
Reading, Pennsylvania
11.2025 - Current
- Guided clients in comprehending tax forms and filing processes, enhancing their filing experience.
- Coordinated client appointment scheduling to streamline daily operations and improve client service.
- Participated in ongoing training sessions to stay updated on tax regulations.
- Worked with team members to address and resolve client inquiries, ensuring timely and satisfactory responses.
Server
Olive Garden
Wyomissing, Pennsylvania
09.2016 - 04.2017
- Provided excellent customer service to enhance guest dining experiences.
- Took accurate food and drink orders from customers promptly.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Front Line Cashier
Giant Food Stores
Temple, Pennsylvania
10.2014 - 12.2015
- Handled cash, credit, and digital payments accurately, maintaining customer trust during peak hours.
- Processed customer transactions at checkout stations, ensuring a smooth and efficient experience.
- Assisted customers with product inquiries, delivering tailored recommendations to enhance satisfaction.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
Education
Cosmetologist - Hair
Empire Beauty School
Reading 05-2018
High School Diploma -
Muhlenberg High
Pa09-2016
Some College (No Degree) - Business Mangement
Reading College
PaSkills
- Customer service
- Attention to detail
- Time management
- Multitasking
- Communication skills
- Teamwork
- Conflict resolution
Timeline
Home Care Aide
Moravia Health
11.2025 - Current
Tax Associate
H&r Block
11.2025 - Current
Server
Olive Garden
09.2016 - 04.2017
Front Line Cashier
Giant Food Stores
10.2014 - 12.2015
Cosmetologist - Hair
Empire Beauty School
High School Diploma -
Muhlenberg High
Some College (No Degree) - Business Mangement
Reading College