Shanelly Minaya
Temple,USA
Summary
Dedicated professional with exceptional caregiving skills developed in a home healthcare environment, specializing in personalized patient care and effective communication. Proven ability to manage daily living activities while supporting individuals with diverse needs, demonstrating a strong commitment to compassionate service. Energetic and composed under pressure, equipped with excellent multitasking abilities and familiarity with emergency response protocols. Adept at operating complex communication systems, focused on facilitating prompt and accurate dispatching to enhance community safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Aid
Caresense
04.2019 - 01.2025
- Provided compassionate care to clients, enhancing their quality of life and fostering trust through attentive listening and empathetic communication.
- Assisted clients with daily living activities, leading to improved independence and overall satisfaction with home care services.
- Worked closely with healthcare professionals to develop personalized care plans, ensuring comprehensive support and effective treatment.
- Documented client progress and health changes meticulously, contributing to accurate assessments and timely interventions.
- Evaluated client needs through regular assessments, facilitating timely adjustments to care plans and achieving noticeable improvements in health outcomes.
- Provided compassionate support to clients, fostering trust and enhancing their emotional well-being through attentive communication.
Restaurant Server
Olive Garden
08.2018 - 03.2021
- Provided exceptional customer service, fostering a welcoming atmosphere that led to repeat business and positive guest feedback.
- Managed multiple tables efficiently, enhancing dining experience and contributing to a noticeable increase in overall customer satisfaction.
- Worked closely with kitchen staff to ensure timely food delivery, streamlining service flow and minimizing wait times for diners.
- Maintained accurate order entries and conducted regular checks, ensuring precision in billing and reducing discrepancies.
- Embraced a team-oriented approach, actively participating in training sessions to improve service standards and elevate guest experiences.
- Embraced a team-oriented approach, actively engaging in training sessions to enhance service standards and elevate overall guest experiences.
Education
Associates Degree -
Reading Area Community College
Reading, PA10.2025
Cosmotology
Empire Beauty School
Reading, PA03.2018
Skills
- Attention to Detail
- Problem Solving
- Time Management
- Team Collaboration
- Multitasking
- Active Listening
- Works Well Under Pressure
- Critical thinking
- Computer skills
- Decision-making
- Stress tolerance
- Typing speed
Certification
- CPR AND First Aid Training - 3 years
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aid
Caresense
04.2019 - 01.2025
Restaurant Server
Olive Garden
08.2018 - 03.2021
Cosmotology
Empire Beauty School
Associates Degree -
Reading Area Community College