Passionate Trainer with growing knowledge of idd training and proven success working with disabled clients. Devoted to long-lasting and comprehensive results for every client.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dayhab Trainer Team Lead
Betty Hardwick
07.2024 - Current
Enhanced the knowledge of new hires in the field of working with individuals with disabilities.
Assessed training needs through performance evaluations and feedback mechanisms.
Implemented evaluation processes to measure training effectiveness and continuous improvement.
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Provided coaching and mentoring to employees.
Caregiver
Girling Home Health
10.2020 - 09.2021
Assisting clients with any help and care they may need done. Maintaining a clean home and environment for them as well as cooking, and store runs.
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Server/Hostess
Buffalo Wild Wings
04.2016 - 11.2020
My main responsibilities were guest interaction when seating and answering phone calls for to-go orders. Trained to be very interactive with guests, courteous, and to work In a professional manner. Later on down the line I became a server with more guest interaction, teamwork, patience, and being very fast and efficient in my job.
Customer Service Representative
Crc
09.2018 - 05.2020
As a Csr responsibilities consisted of taking calls at a high volume. Inbound and some outbound. Worked in a professional manner assisting with payments, any issues needing resolved, reporting outages, or any other issues brought up. Became sufficient in leadership as I became a mentor, organizational skills and became fast-paced.