Shanese L. Ruffin
Chesapeake,VA
Summary
Dedicated Licensed Nursing Professional with over 28 years of experience in providing compassionate patient care to individuals in Pediatrics, Geriatrics, and crisis mental health settings. Proven talents in front, back office, and billing. Proficient in cultivating positive relationships with patients and caregivers to implement patient care objectives. Seeking to leverage background in n LPN position. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Crisis Mental Health LPN
Behavioral Health Urgent Care Center (WTCSB)
12.2021 - Current
- Managed patient care by closely monitoring respiration, blood pressure, breath analyzer, drug screening, Covid testing, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients. glucose checks, drug screens and breath analyzers
- Performed functional assessments for admission and discharge.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses. Interventions for mental health and medical aspect
- Collaborated with supervisor to assess patient needs, plan and modify care and implement interventions.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Assisted with admissions, appointments, transfers and discharges.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Evaluated patients to identify, behavioral concerns, and medically relevant symptoms.
- Answered incoming phone calls from referrals to program to provide basic assistance and triage medical concerns.
- Performed routine evaluations of each patient's status, needs and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications to patients.
Licensed Practical Nurse
CHKD-Nansemond Pediatrics
02.2019 - Current
- Supported physicians during examinations and scans to assist with diagnostic procedures
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Applied interpersonal communication skills to comfort and counsel patients and families throughout care process
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
- Monitored and tracked patient vitals in Epic and PowerChart to keep team informed of changing conditions
LPN
Riverside The Gardens Of Warwick
3 2020 - 11.2021
- Observed, charted and reported developments in patient health condition in 55 bed unit including skilled patients.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Answered patient and family questions to educate on optimal treatment procedures.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Collected and documented vital signs to track current patient conditions.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Collected, labeled and stored lab samples according to laboratory specifications
Billing Specialist
Dolly Gupta MD
01.2014 - 02.2019
- Generated and submitted invoices based upon financial schedule
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances
- Collected and processed co-payments and out-of-pocket charges using MD Land Software
- Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs
Licensed Practical Nurse
Dolly Gupta MD
05.2004 - 02.2019
- Triaged patient issues to maximize efficiency
- Input medical histories, symptoms and vital statistics as part of the intake process
- Applied interpersonal communication skills to comfort and counsel patients and their families throughout the care process.
- Communicated goals, plans and progress to parents or guardians
- Documented patient information obtained from interviews
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Accurately recorded and reported test results according to established procedures
- Provided patient education
- Routinely retracted patient throat cultures and prepared for lab submission
- Assessed patients and documented their medical histories
- Performed pregnancy tests and sent specimens for laboratory testing
- Trained and coached new employees
Licensed Practical Nurse
Maryview Nursing Care Center
06.2011 - 10.2013
- Input medical histories, symptoms and vital statistics as part of the intake process
- Applied interpersonal communication skills to comfort and counsel patients and their families throughout the care process.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Cared for wounds, provided treatments and assisted with procedures
- Administered controlled narcotics, inserted IVs and performed catheterizations
- Triaged patient issues to maximize efficiency
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations
- Closely monitored acute conditions
- Accurately recorded and reported test results according to established procedures
- Treated patients with strokes, head traumas, comas, and intracranial hematomas
- Performed lab tests and communicated results
- Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia
- Interviewed patients to obtain medical information, weight and height measurements and vital signs
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease
- Responsible for primary care, case management, and medication management
- Ensured safety and well-being of patients
Education
Associate of Science - Associate Degree in Social Science
Tidewater Community College
Portsmouth, VA09.2023
Bachelor of Science - BA in Psychology
University of Phoenix
Phoenix, AZ08.2023
Diploma - Licensed Practical Nursing
Tidewater Tech
Norfolk, VA2005
Skills
- Patient triaging
- VA Licensed Practical Nurse
- Collecting specimens
- Electronic charting
- Patient Triaging
- Tracking Symptoms
- Direct Patient Care
- Medication Administration
- HIPAA Protocols
- Documenting Incidents
- Sample Collection
- Inventory Assessments
- Stocking supplies
Certification
- Licensed Practical Nurse in VA, License number 0002070403, 2004
- BLS and CPR Training
- Mental Health First Aid
Timeline
Crisis Mental Health LPN
Behavioral Health Urgent Care Center (WTCSB)
12.2021 - Current
Licensed Practical Nurse
CHKD-Nansemond Pediatrics
02.2019 - Current
Billing Specialist
Dolly Gupta MD
01.2014 - 02.2019
Licensed Practical Nurse
Maryview Nursing Care Center
06.2011 - 10.2013
Licensed Practical Nurse
Dolly Gupta MD
05.2004 - 02.2019
LPN
Riverside The Gardens Of Warwick
3 2020 - 11.2021
Associate of Science - Associate Degree in Social Science
Tidewater Community College
Bachelor of Science - BA in Psychology
University of Phoenix
Diploma - Licensed Practical Nursing
Tidewater Tech
- Licensed Practical Nurse in VA, License number 0002070403, 2004
- BLS and CPR Training
- Mental Health First Aid
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