Yarely Quezada
Norwalk,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Office Assistant
Starview Behavioral Health Urgent Care Center
07.2023 - Current
- Facilitated smooth operations during high-stress work environment by multitasking and efficiently handling incoming phone calls, clients, and inputting data entry.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enrolling, discharging, and exempting confidential patient charts in the electronic medical records (EMR) system.
- Ensuring compliance with regulatory requirements such as HIPAA. Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Direct Support Professional
Elwyn
08.2020 - Current
- Supervised residents during daily routines, providing hands-on support with tasks such as personal hygiene, meal preparation, and medication management.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may require attention to the team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Safely transported residents to medical appointments, recreational outings, and other activities using company vehicles.
- Demonstrated flexibility and resilience in adapting to changes in workload and priorities.
Security
Securitas
11.2018 - 11.2019
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Demonstrated exceptional adaptability in transitioning to various job specifications seamlessly, ensuring smooth integration into new roles.
- Suspicious activity is observed and reported on duty.
Education
Associate of Applied Science - Health Information Technology
Cypress College
Cypress, CA12.2023
High School Diploma -
John Glenn High School
06.2014
Skills
- Data Entry
- Clerical Support
- Electronic Medical Record (EMR) System
- Medical Terminology
- Billing and coding
- Organizing and Categorizing
- Microsoft Office
- Positive Attitude
Timeline
Office Assistant
Starview Behavioral Health Urgent Care Center
07.2023 - Current
Direct Support Professional
Elwyn
08.2020 - Current
Security
Securitas
11.2018 - 11.2019
Associate of Applied Science - Health Information Technology
Cypress College
High School Diploma -
John Glenn High School
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