Shanetra Mays
Houston
Summary
Hardworking Patient Care Technician bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ben Taub Hospital
10.2021 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured that all medical equipment was properly maintained and sterilized.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Responded to bell or light signal calls to assist patients with needs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Shift Manager
Starbucks
10.2015 - Current
- Maintained organization of supplies in the store.
- Coach baristas in every aspect.
- Smile and greet customers.
- Maintained a clean and stock store.
- Making sure as a team we all reach our goals for the day.
Extern
Image Weight Loss Centers-Pearland
03.2019 - 04.2019
- Performed administrative duties, including answering the phone and updating medical charts to alleviate the burden on the nursing staff.
- Learned how to properly operate different medical devices under supervision ex: EKG and Centrifuge machine.
- Drew Blood from veins for New Patients using the vacuum tube method or butterfly .
- Disposed of any contaminated materials or sharps in its proper place
- Assisted the patient by taking their weight and blood pressure
Technical Phone Support
Iqor
11.2014 - 09.2015
- Documented accurate notes for all account interactions.
- Multi tasked in a high volume , high stress environment.
- Capable of explaining complex technical issues quickly and easily.
- Handled customer problems, inquiries and complaints.
Athletic Trainer
Texas Southern University
08.2010 - 01.2013
- Preventative care for injury with devices such as tape and braces.
- Treated injuries to bone and muscle under Licensed Doctors or Health-Care professionals.
- Planned treatments to athletes to prevent injury or illness.
- Kept records of injury on the road and enter Data into the system .
Education
High School Diploma -
Texas Southern University
Houston, TXAssociate -
Smithwood Medical Institute Llc
Houston, TX2019
Hastings High School
Houston, TX2010
Skills
- Organized
- Very Compassionate
- Capillary Techniques
- Assuring safety for patients
- Effective Communication
- Success Driven
- Self-Motivated
- Keen on Dependability
Certification
- Basic Life Support (BLS) Certification
- Certified Phlebotomist Technician (05/2/2019-2021) #K4Y8B6T4
- CNA - Certified Nursing Assistant
Timeline
Patient Care Technician
Ben Taub Hospital
10.2021 - Current
Extern
Image Weight Loss Centers-Pearland
03.2019 - 04.2019
Shift Manager
Starbucks
10.2015 - Current
Technical Phone Support
Iqor
11.2014 - 09.2015
Athletic Trainer
Texas Southern University
08.2010 - 01.2013
High School Diploma -
Texas Southern University
Associate -
Smithwood Medical Institute Llc
Hastings High School