Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SHANETTA BROWN

Summary

Detail-oriented professional with 17+ years of experience and a proven knowledge of data collection and analysis, laboratory management, and patient safety. Aiming to leverage my skills to successfully fill the Operational Healthcare Services Professional role at your company.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Phlebotomy Floater

LabCorp
Laurel, MD
09.2023 - Current
  • Processed samples accurately and efficiently.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Prepared specimens for transport to external laboratories.
  • Assisted in the training of new phlebotomists.

Travel Phlebotomist

Totalmed Staffing
Appleton, WI
02.2022 - 12.2022
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.

Laboratory Technician

Sunrise Medical Laboratories
Maryland
03.2016 - 11.2017
  • Performed routine and complex laboratory procedures within established guidelines
  • Documented all corrective actions taken when test systems deviate from the laboratory's established performance specifications
  • Coordinated quality initiatives and process improvements
  • Communicated with hospital personnel related to laboratory policies and procedures, laboratory utilization, and test result interpretation
  • Served as a liaison between department personnel, medical providers, clinical supervisors, Operations Manager
  • Performed daily, weekly, and monthly instrument maintenance
  • Performed calibrations according to manufacturer
  • Participated in performance improvement projects which can include equipment, statistics, etc., as requested.

Eastern Phlebotomy Team Lead

Sunrise Medical Laboratories
Maryland
11.2017 - 11.2021
  • Managed the daily operations of the Phlebotomy Services in a medical office setting to ensure alignment with departmental procedures for 44 medical offices in the Maryland, Virginia, and DC area
  • Directed 50 Phlebotomy Technician by, planning, organizing, directing, and adjusting workflow to meet medical office needs
  • Trained students and new employees on the proper procedures for phlebotomy services; participation in performance improvement projects.

Laboratory Technician

Quest Diagnostics
Maryland
04.2007 - 03.2016
  • Processed specimens including labeling, centrifuging, splitting and freezing specimens as required by the test order
  • Collected specimens according to established procedures
  • This included drug screens, bio-metric screens, and insurance exams
  • Performed and documented preventative maintenance as assigned
  • Reported and documented patient and QC results of waived testing and moderately complex kit testing
  • Operated all instrumentation assigned and competency documented, to include performance of maintenance, QC and patient testing
  • Executed biannual testing for correlation or linearity studies of bedside devices
  • Implemented other duties as assigned, trained and competency documented.

part-time laboratory technician

Chesapeake Medical Staffing
Maryland
02.2014 - 04.2015
  • Performed beginning level patient testing and administrative tasks in support of the clinical activities in the medical center
  • Instructed patients in preparing for tests that requires fasting
  • Answered patient questions regarding tests being performed
  • Maintained laboratory equipment and investigated any issues regarding laboratory equipment.

Education

Health Services Phlebotomy -

Wake Technical Community College
05.2005

Skills

  • Experience with effective puncture techniques
  • Understanding of proper patient identification methods
  • Knowledge of legal requirements regarding blood drawing and handling of fluid samples
  • Proficient in the use of relevant medical equipment and material
  • Excellent leadership and mentorship experience

Certification

  • Certificate in Clinical Laboratory Phlebotomy
  • BLS Certified

References

References available upon request

Timeline

Phlebotomy Floater

LabCorp
09.2023 - Current

Travel Phlebotomist

Totalmed Staffing
02.2022 - 12.2022

Eastern Phlebotomy Team Lead

Sunrise Medical Laboratories
11.2017 - 11.2021

Laboratory Technician

Sunrise Medical Laboratories
03.2016 - 11.2017

part-time laboratory technician

Chesapeake Medical Staffing
02.2014 - 04.2015

Laboratory Technician

Quest Diagnostics
04.2007 - 03.2016

Health Services Phlebotomy -

Wake Technical Community College

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