Shaneva Thompson
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Professional Guard & Patrol
08.2019 - Current
- Enhanced overall security by implementing effective shift schedules and personnel assignments.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Improved emergency response times by developing and implementing comprehensive security protocols and procedures.
- Recorded incident reports with detailed accounts of occurrences.
Lead Cabin Cleaner
ABM Industries
02.2014 - 08.2019
- Conducts quality improvement inspections within assigned areas of responsibility
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations
- Assists with Training and Development
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees
- Completes time sheets, validates time sheet accuracy, and delivers time sheets to the office.
Education
Associate of Applied Science - Business Administration And Management
Lone Star College System
Spring, TX12.2027
High School Diploma -
Andy Dekaney High School
Houston, TX06.2011
Skills
- Computer Skills
- Security Management
- Incident Reporting
- Scheduling management
- Staff training
- Customer service
- Team leadership
Certification
- FIRST AID
- FOOD HANDLING
- SECURITY LICENSE
References
References available upon request.
Timeline
Security Shift Supervisor
Professional Guard & Patrol
08.2019 - Current
Lead Cabin Cleaner
ABM Industries
02.2014 - 08.2019
Associate of Applied Science - Business Administration And Management
Lone Star College System
High School Diploma -
Andy Dekaney High School
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