Shaney Kahoali'i
Kea‘au,HI
Summary
Dynamic merchandising professional with a proven track record at The Home Depot, excelling in team development and talent acquisition. Recognized for enhancing store performance through strategic training and effective problem-solving. Adept at fostering collaboration and driving accountability, resulting in improved employee engagement and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Merchandising Execution Manager
The Home Depot
10.2008 - Current
- Managed interview scheduling, and facilitated communication with candidates throughout the hiring process.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitude
- Updated training processes by reviewing existing documentation, leveraging feedback from associates.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established clear performance metrics for the team, driving accountability and fostering a results-oriented culture within the organization.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Delivered engaging training sessions for staff on best practices in merchandising execution, enhancing overall team performance.
- Cross-trained existing employees to maximize team agility and performance.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Developed strong relationships with vendors to ensure timely delivery of products and promotional materials.
- Implemented visual guidelines, ensuring consistent brand representation throughout the store environment.
- Championed continuous improvement initiatives within the merchandising team, fostering a culture of innovation and adaptability in response to evolving market demands.
- Enhanced store appearance and customer experience through regular merchandising updates and maintenance.
- Streamlined communication between store management, associates, and corporate teams to facilitate cohesive merchandising execution across all locations.
- Collaborated with cross-functional teams to develop comprehensive merchandising plans for product launches and promotions.
- Enforced adherence to company policies regarding safety regulations by monitoring store conditions regularly; maintained clean environments conducive to optimal shopper experiences.
- Conducted regular audits of stores'' compliance with company standards in visual presentation, signage, and promotional displays.
- Oversaw successful implementation of special events and promotional campaigns within assigned region or territory.
- Spearheaded seasonal floorset changes, coordinating efforts across multiple departments to execute complex transitions efficiently.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Built positive relationships with vendors and suppliers.
- Accomplished multiple tasks within established timeframes.
Assistant Store Manager
Sears
09.1997 - 08.2008
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
High School Diploma -
Tamalpais High School
Mill Valley, CASkills
- Effective problem-solving skills
- Effective time management
- Team development
- Attention to detail
- Talent acquisition and training
- Mentoring an
- Hiring and training
- Issue resolution
- Performance evaluations
- Human resource policies
- Verbal and written communication
- Teamwork and collaboration
Languages
English
Native or Bilingual
Timeline
Merchandising Execution Manager
The Home Depot
10.2008 - Current
Assistant Store Manager
Sears
09.1997 - 08.2008
High School Diploma -
Tamalpais High School
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