Shani Carruth
Saint Amant,Louisiana
Summary
Highly enthusiastic and confident professional with a desire to succeed in a fast-moving environment. Hardworking individual with multiple years of experience utilizing accounting skills as well as customer service experience. Good communicator that adapts easily into any given environment with good group dynamic skills. Motivated by responsibility with first class management skills and a positive attitude.
Overview
11
11
years of professional experience
Work History
Powersports Service Manager
Cabela’s/ TMBC Gonzales
10.2019 - Current
- Supports the Boat Manager in achieving the financial goals of the dealership by managing parts sales, gross margin, inventory shrinkage, and payroll goals
- Provides daily supervision and direction to the associates in the Parts and Service Department
- Schedules and assigns all service, rigging, and warranty work orders and ensure work is completed to customer’s satisfaction on a timely basis
- Maintain and consistently strive to increase productivity
- Supports the corporate accounting staff to reconcile all payments through the accounting system
- Manage and ensure accuracy of unit and parts inventories
- Resolve customer and associate opportunities with Boat Manager
- Ensures warranty claims are created, submitted and payments received in a timely manner.
Business Assistant
Cabela’s/TMBC Gonzales
05.2018 - 10.2019
- Met with customers to explain the buying process and schedule unit deliveries
- Worked closely with financial institutions to secure financing for unit sales
- Verified completeness, accuracy, and integrity of loan agreements
- Ensured all documentation was correct and submitted to state agencies for unit registration
- Assisted customers with sales and service needs
- Updated and maintained office files daily and kept records organized.
Accounts Receivable Team Lead
All Star Automotive
03.2013 - 04.2017
- Controlled cash expertly, securing funds, posting receipts, and preparing deposits
- Resolved receivables variances and reconciled accounts, working closely with management at 11 locations to improve accuracy
- Minimized errors with proper coding and consistent verification of data
- Kept managers informed with daily activity reports detailing invoicing, payments and notable issues
- Supported clean audit processes by preparing and maintaining proper accounting documentation
- Responsible for hiring, scheduling, and supervising all cashiers and accounts receivable clerks at all locations.
Skills
- Data Analysis
- Team Leadership and Scheduling
- Accounting Software (ADP/IDS)
- Multitasking and Organization
- Problem-Solving
- Employee Training and Development
- Customer Service Management
- Documentation And Reporting
- Office Administration
- Employee Supervision
- Service Scheduling
- Operational Efficiency
- Work Planning and Prioritization
- Inventory Management
- Data Management
- MS Office
- Process Implementation
Timeline
Powersports Service Manager
Cabela’s/ TMBC Gonzales
10.2019 - Current
Business Assistant
Cabela’s/TMBC Gonzales
05.2018 - 10.2019
Accounts Receivable Team Lead
All Star Automotive
03.2013 - 04.2017