Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shani Milton

Fayetteville,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Daycare Pre-K Teacher

Tickles and Giggles Daycare
Spring Lake, NC
04.2024 - Current
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Educated students in foundational concepts such as shapes, numbers, and letters.

Customer Service Cashier

Dollar Tree Stores
Fayetteville, NC
09.2023 - 02.2024
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Shift Leader

Food Lion
Fayetteville, NC
08.2021 - 09.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Shift Leader

Pizza Hut
Fayetteville, NC
07.2019 - 06.2021
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Associate of Science - Nursing

Fayetteville Technical Community College
Fayetteville, NC
05.2026

High School Diploma -

Hoke County High School
Raeford, NC
06.2017

Skills

  • Curriculum Planning
  • Customer service focus
  • Team Collaboration and Leadership
  • Inventory Management

Certification

Certified CPR Training (2024)

Timeline

Daycare Pre-K Teacher

Tickles and Giggles Daycare
04.2024 - Current

Customer Service Cashier

Dollar Tree Stores
09.2023 - 02.2024

Shift Leader

Food Lion
08.2021 - 09.2023

Shift Leader

Pizza Hut
07.2019 - 06.2021

Associate of Science - Nursing

Fayetteville Technical Community College

High School Diploma -

Hoke County High School
Shani Milton