Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shania Fields

Windsor

Summary

Dynamic team member at Chick-Fil-A with a strong focus on customer service and teamwork. Recognized for delivering exceptional dining experiences and maintaining a clean environment. Proficient in problem resolution and computer skills, contributing to enhanced customer satisfaction and operational efficiency in a fast-paced setting.

Overview

1
1
year of professional experience

Work History

Team Member

Chick-fil-A
06.2024 - 08.2025
  • Assisted team in daily operations to ensure efficiency and productivity.
  • Learned and followed safety protocols to maintain a secure work environment.
  • Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
  • Collaborated with colleagues to support customer service initiatives and enhance satisfaction.
  • Delivered exceptional customer service, ensuring positive dining experiences for guests.
  • Assisted in managing front-of-house operations, maintaining cleanliness and organization throughout the venue.

Education

High School Diploma -

Glastonbury High School
Glastonbury, CT

Bachelor of Science - Chemical Engineering

Florida Agricultural And Mechanical University
Tallahassee, FL
05-2029

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Effective problem resolution
  • Computer skills
  • Cleanliness
  • Courteous phone handling

Timeline

Team Member

Chick-fil-A
06.2024 - 08.2025

High School Diploma -

Glastonbury High School

Bachelor of Science - Chemical Engineering

Florida Agricultural And Mechanical University