Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Certification
Languages
Timeline
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Shania Fransisca Cordova

Linden,NJ

Summary

A dynamic leader with a proven track record at Sephora, adept in driving sales growth and enhancing client engagement through effective team development and performance monitoring. Excelled in social media marketing, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in fostering a collaborative environment, demonstrating exceptional time management and adaptability. Passionate about the beauty industry and the field of esthetics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Management

Sephora
Elizabeth, USA
09.2023 - 03.2025
  • Managing the sales floor, ensuring an exceptional shopping experience as well as leading service and metric initiatives
  • Responsible for store's sales' funds being efficiently handled
  • Driving client engagement and monitoring key performance indicators
  • Overseeing team members for job efficiency as well as training cast members on new metrics introduced and/or new team members on job duties
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.

Beauty Advisor / Cashier / Operations Associate

Sephora
03.2021 - 09.2023
  • Effectively replenishing the store and top-selling products
  • Assisting with facilitating in-store events as well as contributing to contests pertaining to the highlighted brand
  • Supporting with store's social media platform to aesthetically market the featured brand and promote traffic
  • Assisting clients in becoming the utmost confident by discovering the best products for their beauty routines

Sales Associate

Bath & Body Works
Oneonta, USA
08.2022 - 01.2023
  • Consistently execute to the selling model
  • Built highly satisfied & loyal customer base through engagement, conversion & capturing customer phone & email
  • Organized racks, shelves & displays to maintain the visual appeal of the store

Intern

DeWolfe Music
Manhattan, USA
04.2023 - 09.2023
  • Consistently organized the company's database for clientele and seeked new potential clients for Music License Representatives.
  • Conducted music searches for clients of the film industry, advertising industry, etc. Pitched compositions to music supervisors.
  • Oversaw complex licensing agreements involving multiple parties such as songwriters, performers or publishers.

Virtual Event Intern

Degy Entertainment
01.2022 - 05.2022
  • Assisted CEO on College Party Cruise lead team by successfully executing database market research
  • Outreached for client acquisition and creating pitch decks
  • Acted as the face of the company for clients & artists for events in Degy World, a new virtual event platform

Education

Bachelor of Arts - Music Industry, Audio Arts Production

State University of New York at Oneonta
Oneonta, NY
12.2023

American College of Greece
Athens, GR

Skills

  • Bilingual
  • Customer engagement
  • Social media marketing
  • Event coordination
  • Performance monitoring
  • Salesforce Application
  • Microsoft Applications
  • Zoning
  • Operations
  • Self-motivated
  • Quick learner
  • Cash handling
  • Team Development & Engagement
  • Environmental adaptation
  • Time management

Accomplishments

  • Dean’s List - Awarded by SUNY Oneonta Access & Opportunity Program for maintaining and excelling in academics with a GPA above 3.0 for 5 consecutive academic years.
  • The Student Association Leadership Scholarship - Awarded by SUNY Oneonta for being a student who demonstrates leadership, as well as service in the college community as well as outside communities.

Affiliations

  • For our Daughters Gala - Volunteered at the annual “For Our Daughters Gala” managing tables, and serving food, while raising money for breast cancer awareness in Buffalo, NY.
  • Pool Party Fundraiser - Promoted and organized a campus-wide pool party to raise funds for the “For Our Daughters Gala” prior to volunteering. Proceeds went toward breast cancer research in Fredonia, NY.
  • Community Service City Clean-Up - Volunteered to rid the college's surrounding community of trash and clean families' lawns of unwanted items in Oneonta, NY.
  • SUNY Fredonia Sister Circle Club Public Relations Chair & Executive Board Member - Managed the club’s social media platforms and created/promoted all flyers regarding events, workshops, and volunteer affairs while capturing live content in Fredonia, NY.
  • SUNY Fredonia Caribbean Student Associations Club Treasurer Chair & Executive Board Member - Managed the club's funds, analyzed and managed budgeting sheets as well as oversaw cash flow.

References

References available upon request.

Certification

  • NYU Tisch School of the Arts and Billboard Program Completion - Received a certificate for my successful completion in The Clive Davis Institute of Recorded Music’s Music Industry Essentials online program remotely.

Languages

Spanish
Professional

Timeline

Management

Sephora
09.2023 - 03.2025

Intern

DeWolfe Music
04.2023 - 09.2023

Sales Associate

Bath & Body Works
08.2022 - 01.2023

Virtual Event Intern

Degy Entertainment
01.2022 - 05.2022

Beauty Advisor / Cashier / Operations Associate

Sephora
03.2021 - 09.2023

Bachelor of Arts - Music Industry, Audio Arts Production

State University of New York at Oneonta

American College of Greece
Shania Fransisca Cordova