Abigail Ramirez
Visalia,CA
Summary
I am a very positive, upbeat person with natural aptitude for leadership and organization. I possess a deep understanding of property management principles and excel in staff management and patient relations. I am committed to driving production value and patient satisfaction through proactive and strategic management. I truly share a passion and happiness in helping children and families. Being able to reflect professionalism, enthusiasim, and respect while handling all sorts of duties.
Overview
7
7
years of professional experience
Work History
Management
Smileland Dental
Visalia, CA
10.2021 - Current
- Increased productivity by implementing innovative project management strategies.
- Prepared detailed reports on invoicing activities, enabling management to make informed decisions regarding budget allocation and resource management.
- Identified needs and oversaw design and delivery of projects using project management and financial management procedures.
- Coordinated communications between management, doctors, staff, and patients. Handled the responses to reviews.
- Improved office efficiency by streamlining inventory management processes.
Dental Biller
Smileland Dental
Visalia, CA
10.2021 - Current
- Maintained accurate patient records to ensure correct billing and reduce disputes or confusions.
- Educated dental team members on proper coding practices, ensuring accurate procedure documentation for billing purposes.
- Managed patient collections efforts with professionalism and tact, successfully recovering overdue payments while preserving positive relationships between the practice and its clientele.
- Collaborated with dentists and hygienists to accurately document treatment plans and services provided for accurate billing statements.
- Coordinated closely with other departments such as scheduling, front desk reception, and clinical staff to maintain seamless communication across all areas affecting patient financials.
Teacher's Assistant
Denton Elementary School
Visalia, CA
03.2020 - 09.2022
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Participated in professional development opportunities to stay current on the latest teaching trends and enhance overall effectiveness as an educator.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- All through out the pandemic, emphasized the importance of safety and health protocol while on campus and in students" personal home.
Hostess/Server
La Fiesta Restaurant
Visalia, CA
01.2019 - 11.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Court Interpreter
College of The Sequoias
Visalia, CA08-2020
High School Diploma -
Visalia Charter Independent Studies
Visalia, CA06-2019
Skills
- Adaptable
- Innovative
- Disciplined
- Strategic management
- Organizational Skills
- Bilingual
- Phone etiquette
- Team work
- Rapid learner
- Data entry proficiency
- Insurance billing procedures
- HIPAA compliance
Languages
Spanish
Native or Bilingual
Timeline
Management
Smileland Dental
10.2021 - Current
Dental Biller
Smileland Dental
10.2021 - Current
Teacher's Assistant
Denton Elementary School
03.2020 - 09.2022
Hostess/Server
La Fiesta Restaurant
01.2019 - 11.2019
Court Interpreter
College of The Sequoias
High School Diploma -
Visalia Charter Independent Studies