Shania Leo Johnson
Summary
Accomplished Security and Management Professional with a strategic blend of leadership, customer service, and asset protection expertise. Demonstrated success in driving operational excellence through effective team leadership, proactive safety management, and rigorous compliance implementation. Exceptional skills in de-escalation techniques, surveillance operations, and creating secure, efficient workplace environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Arrow Security
01.2024 - Current
- Conduct regular patrols of the premises, observe and support client expectations, report all breaches
- Alerts Supervisor on Duty when situation requires escalation per company protocol
- Follows procedures for fire prevention, incident reporting, work with diligence and respect to ensure the safety and security
Cashier and Sales Associate
Jimmy Jazz
11.2021 - Current
- Manage transactions accurately using cash registers and maintain financial integrity
- Assist customers with inquiries, promoting a positive shopping experience
- Support sales initiatives and maintain awareness of promotional activities
Manager
Walgreens
10.2022 - 12.2024
- Safeguard store assets through vigilant monitoring and enforcement of security protocols
- Exceptional customer service while ensuring a safe shopping environment
- Lead and mentor a team of 10+ employees to meet performance goals
- Enhance profitability by implementing efficient operational strategies
Assistant Manager and Cashier
Dollar Tree
10.2021 - 10.2022
- Supervised daily operations, ensuring adherence to company policies
- Motivated team members to achieve sales targets and deliver excellent service
- Maintained accurate financial records and budget details
- Both digitally and manually
Education
Bachelors - Accounting
LaGuardia Community College
31-10 Thomson Ave, Queens, NY 11101High School - Accounting
The Judith S.Kaye High School
321 E 96th St, New York, NY 1002906-2021
Skills
- Communication & Problem-Solving
- Asset Protection & Loss Prevention
- Surveillance & Monitoring
- Communication & Problem-Solving
Certification
- Valid NYS Security Guard License
- F-02 Certification
- F-03 Certification
- F-04 Certification
Certifications
Valid NYS Security Guard License
F-02 Certification
F-03 Certification
F-04 Certification
*References Available upon request*
Timeline
Security Guard
Arrow Security
01.2024 - Current
Manager
Walgreens
10.2022 - 12.2024
Cashier and Sales Associate
Jimmy Jazz
11.2021 - Current
Assistant Manager and Cashier
Dollar Tree
10.2021 - 10.2022
- Valid NYS Security Guard License
- F-02 Certification
- F-03 Certification
- F-04 Certification
Bachelors - Accounting
LaGuardia Community College
High School - Accounting
The Judith S.Kaye High School
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