Shania lindsey
Lancaster,CA
Summary
Driven professional with a proven track record in customer service and cash handling, honed at Time2grub and Kaiser Permanente. Excels in organizational abilities and written communication, enhancing customer satisfaction and operational efficiency. Demonstrated expertise in managing financial transactions and resolving customer issues, contributing to a positive and results-driven work environment. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Grill Cook
Flavafactory Food Truck
06.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Manager
Time2grub
01.2021 - 06.2021
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Intern
Kaiser Permanente Antelope Valley Medical Offices
08.2019 - 04.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Sorted and organized files, spreadsheets, and reports.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Education
No Degree - Phlebotomy Technician
CALRegional
1220 W Ave J, Lancaster, CA 9353411-2024
High School Diploma -
Lancaster High School
44701 32nd St W, Lancaster, CA 9353606-2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
- Organizational abilities
- Order Taking
- Basic Math Competence
Certification
- CPR/AED Certification
Timeline
Cashier/Grill Cook
Flavafactory Food Truck
06.2021 - 12.2022
Cashier Manager
Time2grub
01.2021 - 06.2021
Intern
Kaiser Permanente Antelope Valley Medical Offices
08.2019 - 04.2020
No Degree - Phlebotomy Technician
CALRegional
High School Diploma -
Lancaster High School
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