SHANIA LUGO
Apopka,FL
Summary
Personable crew member with prior fast-paced food and retail industry experience who is able to learn new skills quickly and able to work on their own for long periods of time. Seeking to jumpstart my career and experience within the customer service industry.
Overview
5
5
years of professional experience
Work History
Freight Handler
Lowes Home Improvment
04.2024 - 10.2024
- Loaded and unloaded trucks.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Inspected freight for any damage or faults prior to loading.
Sales Associate
Khols
09.2023 - 03.2024
- Managed amazon returns and exchange
- Handled curbside & in store pick up
- Freight unloading
- Assisted customers with their merchandise.
Crew Member
Dunkin' Donuts
06.2022 - 12.2022
- Preparation of food
- Handled cash and card transactions directly with customers
- Took and managed custom orders via phone and in person
Apparel Associate
Dick's Sporting Goods
01.2022 - 06.2022
- Unloading and stocking freight
- Handled cash and card transactions directly with customers
- Packing online orders for curbside and pickup
Crew Member
Bojangles
05.2021 - 09.2021
- Preparation of food
- Handled cash and card transactions directly with customers
- Took and managed custom orders via phone and in person
Retail Associate
Hobby Lobby
03.2020 - 03.2021
- Assisted customer with locating items in store as well as returns
- Handled cash and card transactions directly with customers
- Packing online orders for curbside and pickup
Education
High School Diploma -
Manchester Central High School
01.2022
Skills
- Communication
- POS systems
- Windows
- MacOS
- Cooking styles
- Time management
- Multitasking
- CPR
- First aid
- Inventory management
- Freight skills
Timeline
Freight Handler
Lowes Home Improvment
04.2024 - 10.2024
Sales Associate
Khols
09.2023 - 03.2024
Crew Member
Dunkin' Donuts
06.2022 - 12.2022
Apparel Associate
Dick's Sporting Goods
01.2022 - 06.2022
Crew Member
Bojangles
05.2021 - 09.2021
Retail Associate
Hobby Lobby
03.2020 - 03.2021
High School Diploma -
Manchester Central High School
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