SHANIA PARCHMENT
Tamarac
Summary
A Florida Atlantic University graduate with a bachelor's degree in Health Science and strong customer service and organizational skills in fast-paced environments. Skilled in problem-solving, communication, and meeting customer expectations. Seeking an entry-level position in healthcare administration to assist daily operations, scheduling, and patient services while developing a long-term career in healthcare.
Overview
4
4
years of professional experience
Work History
ONLINE PERSONAL SHOPPER
WALMART
Sunrise, FL
03.2023 - 07.2023
- Worked in fast-paced environment, spending time in every department shopping for customers and filling their online orders.
- Greeted customers entering store to provide welcoming environment and friendly customer service.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Demonstrated respect, friendliness and willingness to help wherever needed and consistently met deadlines and quality goals for accuracy and timeliness.
SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS, INC
Sunrise, FL
08.2019 - 10.2019
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently demonstrate AEO Customer first selling standards in order to deliver positive customer experience and achieve daily sales goals.
- Ensure return merchandise is restocked to correct product location on sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at end of each shift.
Education
Bachelor of Arts - Health Science, Minor: Criminal Justice
Florida Atlantic University
08.2025
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Organizational Skills
- Typing
- Customer Service
- Goal-Oriented
- Retail Sales
- Time Management
- Critical Thinking
- Teamwork and Collaboration
Timeline
ONLINE PERSONAL SHOPPER
WALMART
03.2023 - 07.2023
SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS, INC
08.2019 - 10.2019
Bachelor of Arts - Health Science, Minor: Criminal Justice
Florida Atlantic University