Shania Stephens
Post Falls,ID
Summary
Friendly and reliable Licensed Esthetician with training in microdermabrasion, chemical peels, Microneedling & facials Desiring a role in a med spa.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Post Falls Filling Station
Post Falls, ID
08.2022 - 03.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
barista
Roasted Coffee Co
Post Falls, ID
04.2020 - 08.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista
Dutch Bros
Coeur D'Alene, ID
05.2016 - 12.2018
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted additional items with beverages, increasing store sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Licensed Esthetician - Esthetics Program
Headmasters School of Hair Design
Coeur D'Alene, ID07.2024
GED -
NIC GED Program
Coeur D'Alene, ID06.2016
Skills
- Microneedling
- Chemical facial peels
- Proficient in eyebrow lamination & waxing
- Social Media Marketing
- skin analysis
- acne , hormonal acne & gut health/holistic approaches
- skincare & product knowledge
Certification
Microneedling certification
Barbicide training certification
Milady chemical peel training
Timeline
Server
Post Falls Filling Station
08.2022 - 03.2024
barista
Roasted Coffee Co
04.2020 - 08.2022
Barista
Dutch Bros
05.2016 - 12.2018
Licensed Esthetician - Esthetics Program
Headmasters School of Hair Design
GED -
NIC GED Program