Shania Villarauz
Olathe,KS
Summary
Dedicated nursing student currently working towards Bachelors in Science of Nursing. Solid understanding of role of nurses in interdisciplinary environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Overland Park, KS
03.2023 - 08.2025
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
- Prepared high-quality beverages efficiently while maintaining cleanliness and organization of workspace.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new baristas on beverage preparation techniques and customer service standards.
Service Manager
Chipotle
Olathe, KS
01.2018 - 03.2023
- Led team in delivering exceptional customer service, fostering a positive dining experience.
- Streamlined operational processes to enhance efficiency and reduce wait times for customers.
- Trained and mentored staff on best practices and company standards to improve performance.
- Analyzed customer feedback to identify trends and implement improvements in service delivery.
Education
Bachelor of Science - Nursing
MidAmerica Nazarene University
Olathe, KS05-2027
Associate of Science -
Johnson County Community College
Overland Park, KS05-2025
High School Diploma -
Olathe North High School
Olathe, KS2019
Skills
- Time management
- Attention to detail
- Cleanliness
- Team leadership
- Positive attitude
- Friendly
Certification
BLS Certified
Languages
Spanish
Professional Working
Timeline
Barista
Starbucks
03.2023 - 08.2025
Service Manager
Chipotle
01.2018 - 03.2023
Bachelor of Science - Nursing
MidAmerica Nazarene University
Associate of Science -
Johnson County Community College
High School Diploma -
Olathe North High School