Shania Williams
Ozone Park,NY
Summary
Dynamic professional with a proven track record at Burlington, adept in stock replenishment and exceptional problem-solving skills. Excelled in high-pressure environments, ensuring meticulous inventory management and enhancing customer satisfaction. Demonstrated ability to negotiate effectively and manage multiple projects, showcasing a blend of hard and soft skills vital for operational excellence.
Overview
4
4
years of professional experience
Work History
Stock Room Associate
Burlinton Coat Factory
05.2024 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Shelved new and returned inventory according to proper storage procedures.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
Freelancer
Versace Collection
09.2023 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
Cashier
JP's Deli Grocery
06.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Front Desk Receptionist
Mid Rockaway Medical PC
02.2023 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Richmond Hill High School
Queens, NY06-2023
Skills
- Stock replenishment
- Problem-solving
- Listening skills
- Customer assistance
- Cash handling
- Heavy lifting
Languages
Spanish
Professional Working
Timeline
Stock Room Associate
Burlinton Coat Factory
05.2024 - Current
Freelancer
Versace Collection
09.2023 - Current
Front Desk Receptionist
Mid Rockaway Medical PC
02.2023 - 05.2023
Cashier
JP's Deli Grocery
06.2021 - 08.2023
High School Diploma -
Richmond Hill High School
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