Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Generic

Shaniah Yazzie

Albuquerque,NM

Summary

Collaborative candidate with dedication to partnering with peers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic settings.

Motivated to maintain work satisfaction and contribute to success. Utilizes variety of resources to identify unique needs and assist vulnerable situations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

10
10
years of professional experience
1
1
Certification

Work History

At-Home Caregiver

Self-employeed
04.2019 - Current
  • Implemented prescribed exercise routines under healthcare professional guidance to improve physical strength and mobility.
  • Utilized problem-solving skills to address emergent situations effectively while maintaining safety at all times.
  • Promoted continuity of care by routinely communicating with healthcare providers and family members to share updates on the client''s condition and progress.
  • Performed light housekeeping tasks to maintain a clean, safe, and organized living environment for clients.
  • Facilitated social engagement by encouraging participation in hobbies, recreational activities, and community events to boost mental wellbeing.

Specialty Sales Associate

Target
08.2022 - 04.2023
  • Evaluated customer feedback, using insights to improve the overall sales experience and inform future product offerings.
  • Ensured high levels of customer satisfaction by addressing inquiries promptly and resolving any concerns or issues that arose.
  • Contributed to a significant increase in repeat customers through genuine relationship-building efforts combined with expert product knowledge.
  • Trained new team members in sales strategies, product information, and company policies, contributing to their success in the role.
  • Managed inventory levels, ensuring adequate stock availability for customer demand and seasonal trends.

Specialty Sales Consultant

Target
11.2019 - 04.2021
  • Enhanced customer satisfaction through personalized consultations and tailored product recommendations.
  • Stayed up-to-date on market trends, adapting strategies accordingly to maintain sales.
  • Collaborated with other Sales Consultants, sharing best practices for success in the field of specialty sales consulting.
  • Provided exceptional sales support in other departments, ensuring continued customer satisfaction and retention.

Cashier

Sprouts Farmer Market
01.2019 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales associate

Forever 21
03.2016 - 04.2017
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales associate

Forever 21
11.2014 - 04.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Science - Sociology And American Indian Studies

Arizona State University
Tempe, AZ
12.2023

Sociology

Central New Mexico Community College
Albuquerque, NM
12.2019

Cibola High School
Albuquerque, NM
05.2015

Skills

First aid and safety

CPR/AED

Patient Advocacy

Client Relations

Data Collection

Quality Assurance Controls

POS systems expert

Goal-Oriented

Customer Service

Staff Training

Public presentation

Time management

Organized

Adaptability

Team building

Creative capabilities

Accomplishments

  • Create/design homecoming dance decorative display, volunteered 35+ hours
  • Participated in a mural project @ Paradise Hills Community Center, volunteered 50+ hours
  • Feed the homeless, Salvation Army, Thanksgiving 2013, 2015-2019, 2022-23
  • Feed the homeless, First Nations Community HealthSource, Thanksgiving/Christmas Dinner, Seasonal months 2011, 2015-2019, 2022
  • Volunteered at animal shelters, AZ Humane Society 2016-2018
  • Covid-19 Mutual Aid fundraisers for the Navajo Nation 2020-2021
  • Campaign Volunteer for Navajo Nation Council Delegate Candidate Olin Kieyoomia 2022

References

  • Chelsea Jones, Specialty Sales Consultant - Target - Farmington, NM (505) 910-7677
  • Dr. Tricia Begay, Post Doctoral Intern- Brain And Body Integration - Colorado Springs, CO (505) 908-4607

Certification

  • Certified in FIRST AID / CPR, American Heart Association - Issued 12/12/2023 Renew by 12/2025
  • Certified in administering NARCAN, Community Opioid Intervention Pilot Program - Issued 12/2/2023

Timeline

Specialty Sales Associate

Target
08.2022 - 04.2023

Specialty Sales Consultant

Target
11.2019 - 04.2021

At-Home Caregiver

Self-employeed
04.2019 - Current

Cashier

Sprouts Farmer Market
01.2019 - 08.2019

Sales associate

Forever 21
03.2016 - 04.2017

Sales associate

Forever 21
11.2014 - 04.2015

Bachelor of Science - Sociology And American Indian Studies

Arizona State University

Sociology

Central New Mexico Community College

Cibola High School
Shaniah Yazzie