Hi, I’m
Shania June Eastman
Blackfoot,ID
Overview
9
years of professional experience
Work History
Kawaii Piercing Studio
Small Business Owner & Body Piercer
11.2024 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
From the Ashes Body Art Piercing and Tattoo Studio
Small Business Co-Owner
06.2016 - 10.2024
Job overview
- Provided customer service and support in retail environments.
- Executed body piercing procedures while advising clients on styles.
- Styled and curated body piercings to enhance client aesthetics.
- Performed tooth gem installations, ensuring safety and customer satisfaction.
- Designed graphics for various projects, demonstrating creativity and attention to detail.
- Advised on social media strategies to boost online presence.
- Maintained notary services in Missouri, ensuring legal compliance.
- Developed basic web design skills for effective online communication.
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Optimized store layout for efficient use of space while maintaining an inviting atmosphere that encouraged customer browsing and purchases.
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising.
- Oversaw staff hiring process, selecting candidates who aligned with company values and had relevant skills for each role.
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.
Camping World
Service Writer
09.2018 - 10.2019
Job overview
- Executed commission sales strategies to maximize revenue generation.
- Provided cashier services, ensuring accurate transactions and customer satisfaction.
- Delivered exceptional customer service, resolving inquiries and enhancing client experiences.
- Managed propane dispensing operations, adhering to safety protocols and regulations.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Education
St. Charles Community CollegeSt Charles, MO
Graphic Design
05.2022
Jefferson High SchoolLewisville, ID
High School Diploma
01.2012
Skills
- Adobe Photoshop, Illustrator, Lightroom
- Google Slides, Docs
- Customer Service
- Money Handling
- Business Management
- Staff Management
- Small business operations
- Scheduling
- Inventory control
- Inventory management
- Inventory tracking and management
Timeline
Small Business Owner & Body Piercer
Kawaii Piercing Studio
11.2024 - Current
Service Writer
Camping World
09.2018 - 10.2019
Small Business Co-Owner
From the Ashes Body Art Piercing and Tattoo Studio
06.2016 - 10.2024
Jefferson High School
High School Diploma
St. Charles Community College
Graphic Design