Shanica Coleman
Crowley,TX
Summary
Experienced and compassionate nurse with over 13 years of proven success in delivering comprehensive patient-centered care across diverse healthcare settings. I prioritize building trusting relationships to enhance outcomes. Excel in coordinating with healthcare professionals to advance care quality, ensuring seamless collaboration and optimal treatment plans.
Overview
8
8
years of professional experience
1
1
Certification
Work History
RN/Triage/Oncall Nurse
Allstar Hospice
03.2021 - Current
- Provide immediate triage and symptom management advice to hospice patients experiencing acute symptom changes via phone calls after-hours
- Assess patient stability and coordinate necessary home visits with the hospice team based on urgency of needs
- Educate family caregivers on medication administration and symptom management strategies to optimize patient comfort at home
- Effectively de-escalate crisis situations over the phone by providing emotional support and coordinating necessary interventions
- Maintain detailed documentation of all patient interactions, including symptom assessments, interventions, and care plan updates
RN Case Manager Hospice/ Admissions/Triage
Carepath Home Health and Hospice
09.2016 - 03.2021
- Provided accurate and timely documentation of patient services using Kinnser Software
- Collaborated with interdisciplinary team
- Supervised Lvn and aides assigned to my case group, and ensured proficient care was provided
- Educated patient/caregiver about disease process, symptoms, and pain management
- Used the nursing process to coordinate plan of care, obtain vitals, med admin, wound assessment/care, tube feedings, foley cath care, pleurx catheter management
- Utilized critical thinking skills, effective communication techniques, time management, and problem-solving skills
- Admit patients, obtained informed consent for service, informed patient/family of rights and responsibilities, developed plan of care and completed related documentation in accordance with agency policies and procedures
- Assumed initial responsibility for assessing patient/family needs and consulting with attending physician and other hospice staff members
Education
Bachelor's Degree - Registered Nursing
UT Arlington
Arlington, TX12.2022
Associate's degree - Registered Nursing
Grayson College
Denison, TX01.2016
Licensed Vocational Nurse Certification - Nursing
Concorde Career Institute
Arlington, TX01.2010
Skills
- Professional
- Compassion and empathy
- Crisis intervention
- Strong clinical judgment
- Communication
- Patient and family centered care
- Time management
- Interdisciplinary team collaboration
- Case management
- Physical assessments
- Symptom management
- EMR software proficiency
Certification
- RN, 12/26, TX
- ACLS Certification, 05/23 - 05/25
- BLS, 01/23 - 01/25
Military Service
Army, United States, Staff Sergeant, 12/99 - 03/10
Timeline
RN/Triage/Oncall Nurse
Allstar Hospice
03.2021 - Current
RN Case Manager Hospice/ Admissions/Triage
Carepath Home Health and Hospice
09.2016 - 03.2021
Associate's degree - Registered Nursing
Grayson College
Licensed Vocational Nurse Certification - Nursing
Concorde Career Institute
- RN, 12/26, TX
- ACLS Certification, 05/23 - 05/25
- BLS, 01/23 - 01/25
Bachelor's Degree - Registered Nursing
UT Arlington
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