Shanice Grainger
Staten Island,NY
Summary
Compassionate assistant director with penchant for creativity and contributing to the growth and wellbeing of all students. Motivated to exceed expectations, devoted to helping and supporting fellow colleagues and staff as well as students. Extremely eager to make a difference within the community both big and small!
Overview
12
12
years of professional experience
1
1
Certification
Work History
Youth and Senior Services Manager
Pride Center of Staten Island
Staten Island, NY
12.2024 - Current
- Ensuring clients are safe and well
- Performing daily safety check in for clients
- Ensuring the facility is secure and clean for clients at all times
- Conducts intake and assessment for clients as well as evaluations and write ups for staff
- Meal prep in kitchen and ensuring the kitchen is clean as well as ensuring food is stored properly
- Overseeing daily operations of the service department, including scheduling and workflow management
- Monitored client feedback surveys, identified areas for improvement
- Informed participants about available resources within their communities.
- Maintained accurate records and documented client data in company databases
- Built and maintained strong structured relationships with clients by successfully resolving issues and responding promptly
- Helping clients with daily life task and skills for their futuree
- Implementing creative activities and trips for both youth participants and seniors
Assistant Director
Police Athletic League Inc
Staten Island, NY
03.2022 - 03.2025
- Providing a safe and fun environment for 180+ participants while supervising 20+ staff members ensuring the after school is running effectively.
- Handled incoming and outgoing mail, email and faxes.
Administrative Assistant
Police Athletic League Inc
Staten Island, NY
09.2021 - 03.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Event Planner /Designer
FR Production
New York, NY
02.2013 - 09.2022
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
Fire Guard
Empire Outlets
Staten Island, New York
03.2019 - 02.2020
- Reviewed proposed building plans to check conformance with local fire codes.
- Inspected buildings and design plans to assess fire protection system requirements and potential problem areas.
- Checked buildings regularly for signs of vandalism or theft and reported any incidents promptly to management.
- Monitored building access points to ensure only authorized personnel entered the premises.
Assistant Teacher
Princess' Group Family Daycare
Staten Island, NY
01.2019 - 07.2019
- Maintained safe, educational environment for students during learning and free play time.
- Prepared nutritional meals for breakfast, lunch and snack.
- Assisted teacher with enrichment activities and supervising classroom.
Education
High School Diploma -
Curtis High School
Staten Island, NY06.2015
Some College (No Degree) - Early Childhood Education
Post University
Waterbury, CTSkills
- Leadership
- DYCD Connect Data Entry
- Excel Data Entry
- Trax Data Entry
- Scheduling
- Communication
- Problem solving
- Training and Development
Certification
- CPR/First Aid Certified
- Mandated reporter
- Food handlers license
- Foundations in health and safety
- Creating safe spaces
Timeline
Youth and Senior Services Manager
Pride Center of Staten Island
12.2024 - Current
Assistant Director
Police Athletic League Inc
03.2022 - 03.2025
Administrative Assistant
Police Athletic League Inc
09.2021 - 03.2022
Fire Guard
Empire Outlets
03.2019 - 02.2020
Assistant Teacher
Princess' Group Family Daycare
01.2019 - 07.2019
Event Planner /Designer
FR Production
02.2013 - 09.2022
High School Diploma -
Curtis High School
Some College (No Degree) - Early Childhood Education
Post University