Shanice Jaramillo

• Register Vehicles bought
• Request titles from other stores
• Send out / out of state registration
• File and scan all paper work for the deals
• Fill out needed paperwork to register vehicle
• Entered title and vehicle information into database.
• Communicated with customers to resolve common title issues.
• Contacted Motor Vehicle Department to determine status of pending titles.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.

Responsible for generating reports and supplying employees. Responsible for providing services associated with customer billing and payment processing operations. Managed, and collected on delinquent accounts. Responsible for developing, implementing and maintaining systems for verification of past due balances.

I achieved and took on many daily tasks such as examine and verifying documents brought in. processed drivers' licenses, as well as reinstating licenses and entering and scanning clearances of proof of court compliance and proof of insurance. Processed in State and Out of State vehicle titles. Renewed vehicle registrations. As well as checking vin numbers for customers and dealerships. Handled cash and debit or credit card transactions. Answered phone calls for customers inquiring about drivers license or titles. Filed and maintained titles received from the customers bank or loan companies to transfer title and registration from out of state.