Shanice Joyner
Chicago,IL
Summary
- Organized and reliable individual highly skilled at managing multiple priorities with a positive outlook. Demonstrates a willingness to take on additional responsibilities to support team objectives. A dedicated and enthusiastic job seeker with strong organizational abilities, eager to secure an entry-level position. Prepared to contribute to team success and achieve organizational goals. Seeking a full-time role that presents professional challenges and allows for the utilization of interpersonal skills, time management, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
St. Sabina
05.2022 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Unarmed Security Officer
Digby’s Detective And Security Agency
11.2019 - 03.2020
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Manager
Einsteins Bagels
06.2019 - 11.2019
- Understand all policies, procedures, standards, specifications, guidelines and training programs
- Achieve company objectives in sales, services, and cleanliness through training of employees and created a positive and productive work environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policies and procedures
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Continually strive to develop staff in guest service and quality execution and termination recommendations consistent with company guidelines
- Ensure that all equipment is kept clean and kept in excellent working condition according to company standards and by following the restaurant’s preventative maintenance programs
- Verify that company policies on employee performance appraisals are followed and completed on a timely basis
Shift Manager
White
03.2016 - 06.2019
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate that to members
- Monitor employee productivity and provide constructive feedback and coaching
- Pass on information from upper management to employees and vice versa
- Handled cash and other form of payments, cleaned and organized the store according to White Castle standard
- Received complaints and solved problems regarding the customers
- Decided on members rewards and promotion based on performance
- Hired and trained new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Education
Associate Of Business Administration - Business Administration
MacCormac College
Chicago, IL08.2023
High School Diploma -
Joshua Johnston Fine Art & Design Charter School
Skills
- Ability to learn quickly
- Visitor Tracking
- Managing Multiple Projects
- Conflict Mediation
- Effective Communication
- PowerPoint
- Business Administration
- Mentoring
- Time Management
- Schedule Management
- Conflict Resolution
- Business Plan Assessment
- Ingredient Preparation
- Organize Supplies
- Condiment Refilling
- Attention to Detail
- Fast-Paced Environment
- Coffee and Tea Preparation
- Food Handlers Permit
- Team Oriented
Timeline
Administrative Assistant
St. Sabina
05.2022 - 05.2022
Unarmed Security Officer
Digby’s Detective And Security Agency
11.2019 - 03.2020
Assistant Manager
Einsteins Bagels
06.2019 - 11.2019
Shift Manager
White
03.2016 - 06.2019
Associate Of Business Administration - Business Administration
MacCormac College
High School Diploma -
Joshua Johnston Fine Art & Design Charter School