Shanice Phillips
St. Louis,MO
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Picker
Top Notch Distributors
St. Charles MO
11.2024 - Current
- Pick orders, using scan guns. Box up items picked through scanner.
- Pack up boxes 25lbs and more.
- Put away boxes on electrical pallet.
- Use a lift to get boxes on higher level.
Machine Operatior
Central States
St Louis, MO
02.2022 - 08.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
Reckitt
Packer
St Louis, MO
08.2022 - 12.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Arts - Graphic Design
Stevens Institute of Business & Arts
St Louis, MO12.2021
Skills
- Active Listening
- Microsoft Excel
- Customer Relations
- Stocking and Replenishing
- Microsoft Word
- Microsoft PowerPoint
- Senior Leadership Support
- Sales Expertise
Timeline
Picker
Top Notch Distributors
11.2024 - Current
Reckitt
Packer
08.2022 - 12.2022
Machine Operatior
Central States
02.2022 - 08.2023
Bachelor of Arts - Graphic Design
Stevens Institute of Business & Arts