Shanice Seale
Jamaica,NY
Summary
Experienced security guard with over 5 years of dedicated service in the field. Proven expertise in de-escalating conflicts and managing challenging behaviors. Adept at monitoring entrances, facility grounds, and closed circuit feeds to ensure optimal security measures. Highly skilled in conducting thorough building patrols, securing entrances and exits, and maintaining constant surveillance of visitors. Demonstrated proficiency in report writing, record updates, and multitasking within fast-paced environments.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Link Homecare
12.2019 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
Unarmed Security Guard
Narrow Security
05.2024 - 12.2024
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property.
Security Guard
Patriot Security EOC
02.2023 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard
Allied Universal Security Services
04.2018 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
Sales Associate
Children's Place Inc.
11.2015 - 04.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Walmart
08.2014 - 12.2015
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NY06.2014
Skills
- Dispatch
- Wireless technology
- Security camera monitoring
- Security operations experience
- Background investigations
- Safety and security
- Crime Prevention
- English fluency
Languages
English
Full Professional
Timeline
Unarmed Security Guard
Narrow Security
05.2024 - 12.2024
Security Guard
Patriot Security EOC
02.2023 - 05.2024
Home Health Aide
Link Homecare
12.2019 - Current
Security Guard
Allied Universal Security Services
04.2018 - 09.2020
Sales Associate
Children's Place Inc.
11.2015 - 04.2016
Sales Associate
Walmart
08.2014 - 12.2015
High School Diploma -
Boys And Girls High School
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