Shanice Stephenson
Clayton,NC
Summary
Client-centered professional therapist polished in identifying mental health disorders in clients and developing successful treatment plans and therapeutic processes. Accommodating and warm while possessing strong observational skills and an in-depth understanding of human behavior. Offering comprehensive intervention, conducting clinical assessment and testing, monitoring client progress, and committing to client mental health and wellness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Therapist (CEO/Founder)
Pivotal Breakthrough Counseling Services
09.2020 - Current
- Achieves company growth by implementing strategic plans and streamlining operations
- Creates positive work culture, resulting in increased employee satisfaction and retention rates
- Cultivate forward-thinking, inclusive, and performance-oriented business culture to lead mental health industry in innovation and push progress
- Provides evidence-based therapeutic intervention in outpatient, face-to-face, and telehealth environments to assist clients in coping with mental health concerns (anxiety, depression, life adjustment/transitions, substance use, and trauma disorders)
- Assesses clients via comprehensive clinical assessments to determine mental health diagnosis, prognosis, and treatment planning
- Deliver quality, comprehensive, and well-integrated clinical services in alignment with patient needs
- Assists general practitioners and specialists with handling complex cases by consulting on mental health diagnoses and treatments
Behavioral Health Lead Clinical Case Manager
Terra Firma Solutions
10.2023 - 02.2024
- Provided clinical oversight on crisis intervention, psychological assessment, brief interventions, rehabilitative/educational/vocational counseling and treatment
- Assisted case managers and clinicians in properly maintaining case records for each individual served in accordance with documentation standards set forth by state or federal law and North Carolina National Guard's (NCNG) Behavioral Health Operations Program Standard Operating Procedures (SOP)
- Provided secure handling and storage of all completed case records, reports, logs and communications records
- Developed and implemented a network of agencies and organizations which shall provide rehabilitative services to Veterans, Service Members and their families as a referral
- Maintained case records data in the development of metrics that identify trends needing command influence or visibility, program measure of effectiveness assessments, and supporting documentation for unfunded requests
- Provided consultation services to soldiers and airmen in a format that will ensure the anonymity of the individual client is sustained and within HIPPA privacy rules
Recovery Court Team Lead
SouthLight Healthcare
05.2023 - 10.2023
- Provided supervision to team members including direct observation and evaluation of effectiveness of interventions and support
- Developed and supported team members toward independent practice and fully meeting job requirements
- Reviewed and certified notes and documentation for staff, as needed
- Provides community and office-based screening, assessments, and evaluations in a professional and engaging manner both for general admissions and for specific programming, including the required information, organizing it for key personnel to suggest a level of care for each client assigned, and clearly presenting the information to the treatment team
- Completed written documentation at the time of service
- Provided case support by identifying additional services needed for client care, coordinating and collaborating with relevant services, and preparing and discussing discharge plans with each client assigned
- For each client assigned, identified appropriate referral resources, coordinated services with referral resources, and assists client with utilizing referral resources
- Contacted all clients assigned who did not show for appointments; documents in EHR (communication log/service note)
Contract Intake Counselor
SouthLight Healthcare
10.2022 - 05.2023
- Provided screening, assessment and evaluations in a professional and engaging manner
- Completed all documentation at time of service
- Present information to the treatment team in a clear and concise format
- That facilitates recommended level of care and need for treatment
- For each client assigned, provided orientation to treatment that includes goal statement, schedule of services, confidentiality, client rights, consent for services and financial requirements
- Maintained client records, including NC-TOPPS: submit assessment within 24 hours of service according to MCO/Medicaid guidelines, obtained all required signatures, maintained chart organization, and filed in a timely manner
- Provided documentation (comprehensive clinical assessments and person-centered plans) to the billing office that satisfies reimbursement authorizations according to guidelines and deadlines established by Wake County, Medicaid, and third-party insurances
Outpatient Therapist
Best Day Psychiatry and Counseling
07.2022 - 10.2022
- Conducted and maintained comprehensive clinical records, including documentation of performed services as part of the continuity of care (e.g Clinical intake assessments, coordination of care, and discharge planning)
- Delivered psychoeducation to clients, including information regarding mental health, emotional disorders, or behavioral health, while coordinating care with practice psychiatrists and medication management providers
- Provided counseling services based on mental health, psychological, and human development theories, principles, and techniques to children, adolescents, and adults
Outpatient Therapist
Wake Counseling and Mediation
09.2021 - 07.2022
- Provided individual counseling services in a therapeutic environment to address mental, behavioral, and emotional needs
- Cultivated interpersonal communicative skills through client, colleague, and managerial interactions to determine and strengthen the appropriation of treatment
- Streamlined documentation processes while maintaining HIPAA compliance to ensure accurate and timely record management
School-Based Mental Health Therapist (PRN)
Hope Services, LLC
06.2021 - 06.2021
- Provided direct mental health services to include intake assessment, individual, family, and group therapy, and crisis interventions to assigned clients
- Provided services on-site at the school facility to include the client’s home support network
- Maintained regular contact with the parent or guardian of each client
- Completed master treatment plans, treatment plan updates, and managed care authorizations.
Outpatient Therapist
One-Eighty Counseling
12.2020 - 06.2021
- Implemented evidence-based practices for children, teenagers and adult populations in an outpatient setting focused on substance use and mental health disorders
- Developed and maintained individualized treatment plans focused on client-identified goals
- Maintained documentation in electronic health records.
Clinical Therapist
Strategic Behavioral Health
02.2020 - 02.2021
- Assisted with clinical responsibilities across all 3 of our service lines (PRTF, adolescent, and adult inpatient acute) as well as assisting with intake and admissions
- Worked collaboratively within a multidisciplinary team and referred professionals
- Facilitated both process and psychoeducational groups with individualized care considerations; individual and family therapy sessions are provided in support of treatment goals
- Advocated in the interest of the patient in person and through documentation
- Prescribed a continuation of care plan to support ongoing stabilization and recovery efforts
SAIOP Counselor
Southlight Healthcare
12.2019 - 12.2020
- Established a therapeutic counseling relationship with each client assigned; facilitated individual, group, and family counseling
- Identified elements of client crisis, responded to each client's needs to ensure their safety, and integrated crisis experience into the treatment process for each client assigned
- Documented progress notes for clients assigned within one working day of service, complied with information guidelines and signature requirements, and maintained chart organization and files in a timely manner
Mental Health Technician (PRN)
Strategic Behavioral Health
07.2018 - 02.2020
- Collaborated with physicians, psychiatric nurses, and therapists in assessing, guiding, and encouraging patients toward a measurable therapeutic outcome
- Observed and influenced patient behaviors and interactions toward prescribed treatment goals
- Objectively documented clinical observations in electronic medical records, shift reports, and treatment planning meetings
Intensive In-Home Counselor
Carolina Outreach
07.2019 - 11.2019
- Provided individual, family or group therapy to clients and their families or natural supports based on their needs, diagnoses, and best evidence-based practice
- Provided any written documentation as required
- This will include treatment notes, goals, and plans for the medical record (e.g., Service notes, person-centered plans, etc.)
- Worked to implement therapeutic interventions, crisis interventions, behavioral interventions, psychoeducational activities, and other best evidence-based practice therapies
Substance Use Disorder Intern (600 Hours)
Carolina Outreach
01.2019 - 07.2019
- Worked with clients, families, and natural supports to assess strengths and needs and assist with planning, developing, implementing, and assessing treatment and ancillary services
- Completed admission and orientation documentation, administered, and developed treatment or service plans
- Developed and evaluated the service plan to ensure that services are being delivered and are appropriate to the needs of the client
- Recommended the types of treatment modalities needed and provide these services directly or by referral
- Completed charting records and documentation in accordance with documentation policies and procedures within 72 hours of the completion of clinical sessions
Day Treatment Intern (100 Hours)
Diverse Family Services
08.2018 - 12.2018
- Incorporated individual and group therapy to assist consumers in reaching daily treatment goals
- Featured core curriculum with comprehensive interventions addressing four main topics: coping skills, social skills, loss and separation, and self-esteem
- Developed, implemented, and coordinated educational classes and therapy programs to demonstrate future learning
Education
Master of Arts - Clinical Mental Health Counseling
North Carolina Central University
Durham, NC08.2019
Bachelor of Science - Psychology
Elizabeth City State University
Elizabeth City, NC05.2016
Skills
- Multicultural competence
- Professional development
- Mental health diagnosis
- Scheduling and Calendar Management
- Integrated Healthcare Models
- Consultations
- Treatment Planning
- Positive Patient Experiences
- Clinical documentation
Certification
- LCAS-A, 25434
- LCMHC, 15321
Affiliations
- Member of the American Counseling Association (ACA)
- Member of the Association for Counselor Education and Supervision (ACES)
- Member of the Licensed Professional Counselors Association of North Carolina (LPCANC)
- National Board of Certified Counselors (NCC)
Psychotherapy Experience
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing (MI)
- Cognitive Process Therapy (CPT)
- Person-Centered Thinking (PCT)
- Acceptance and Commitment Therapy (ACT)
- Eye Movement Desensitization and Reprocessing (EMDR)
Timeline
Behavioral Health Lead Clinical Case Manager
Terra Firma Solutions
10.2023 - 02.2024
Recovery Court Team Lead
SouthLight Healthcare
05.2023 - 10.2023
Contract Intake Counselor
SouthLight Healthcare
10.2022 - 05.2023
Outpatient Therapist
Best Day Psychiatry and Counseling
07.2022 - 10.2022
Outpatient Therapist
Wake Counseling and Mediation
09.2021 - 07.2022
School-Based Mental Health Therapist (PRN)
Hope Services, LLC
06.2021 - 06.2021
Outpatient Therapist
One-Eighty Counseling
12.2020 - 06.2021
Clinical Therapist (CEO/Founder)
Pivotal Breakthrough Counseling Services
09.2020 - Current
Clinical Therapist
Strategic Behavioral Health
02.2020 - 02.2021
SAIOP Counselor
Southlight Healthcare
12.2019 - 12.2020
Intensive In-Home Counselor
Carolina Outreach
07.2019 - 11.2019
Substance Use Disorder Intern (600 Hours)
Carolina Outreach
01.2019 - 07.2019
Day Treatment Intern (100 Hours)
Diverse Family Services
08.2018 - 12.2018
Mental Health Technician (PRN)
Strategic Behavioral Health
07.2018 - 02.2020
Master of Arts - Clinical Mental Health Counseling
North Carolina Central University
Bachelor of Science - Psychology
Elizabeth City State University
- LCAS-A, 25434
- LCMHC, 15321
Similar Profiles
Jessica JohnsonJessica Johnson
Billing and Intake Specialist (Part-time) at Pivotal Counseling CenterBilling and Intake Specialist (Part-time) at Pivotal Counseling Center
Michele HanlanMichele Hanlan
Receptionist at Breakthrough/Episcopal Social ServicesReceptionist at Breakthrough/Episcopal Social Services
Brooke MukenschnablBrooke Mukenschnabl
Speech-Language Pathologist Assistant at Breakthrough Therapy ServicesSpeech-Language Pathologist Assistant at Breakthrough Therapy Services