Shanice Zilinskis
Huntington Station,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
10
10
years of professional experience
Work History
IME Coordinator
Binder And Binder Social Security Disability Advocates
2020.08 - 2022.11
- Scheduled IME (independent medical exam) appointments for Social Security applicants.
- Coordinated with doctors, patients and lawyers to ensure efficiency while scheduling.
- Managed approximately 30 incoming calls, emails and faxes per day from clients.
- Reminded clients of appointments via email, phone and letters.
- Collaborated with various departments to complete assigned tasks.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Office Assistant
Juris Solutions
2019.08 - 2020.03
- Compiled and analyzed data to produce reports.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
- Collaborated with various departments to complete assigned tasks.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Coordinated and scheduled meetings and appointments.
- Edited and proofread documents for accuracy and completeness.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
IME Coordinator
MedSource National
2019.01 - 2019.09
- Proofread and edited documents for accuracy and grammar.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Generated department orders and accompanying documentation.
- Demonstrated adaptability in managing diverse project types by tailoring scheduling methodologies to suit unique requirements and constraints.
Customer Serice
Multiple Retailers
2013.01 - 2018.12
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Liberal Arts And General Studies
Nassau Community College
Garden City, NYHigh School Diploma -
Island Trees High School
Levittown, NY06.2012
Skills
- Data Entry
- Patient Registration
- Client Relations
- Calendar Management
- Workflow Optimization
- Mail handling
- Attention to Detail
- Customer Service
- Critical Thinking
- Schedule Coordination
- Inventory Control
- Call Center Operations
Timeline
IME Coordinator
Binder And Binder Social Security Disability Advocates
2020.08 - 2022.11
Office Assistant
Juris Solutions
2019.08 - 2020.03
IME Coordinator
MedSource National
2019.01 - 2019.09
Customer Serice
Multiple Retailers
2013.01 - 2018.12
No Degree - Liberal Arts And General Studies
Nassau Community College
High School Diploma -
Island Trees High School
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