Shanice Rose
Lithonia,Georgia
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
22
22
years of professional experience
Work History
Seasonal School Photographer
Lifetouch/SHUTTERFLY
01.2001 - 08.2022
- Dedicated and creative seasonal school photographer with a passion for capturing memorable moments in the educational setting
- Experienced in working with diverse student populations and adapting to various school environments
- Proficient in using professional photography equipment and post-processing software to deliver high-quality images
- Excellent interpersonal and organizational skills, ensuring efficient photo sessions and customer satisfaction
- Adept at collaborating with school staff and parents to coordinate photography events
- Committed to preserving precious memories for students and families through skillful photography
- Posed and photographed students of all ages and staff during portraits, prom and dance, and sporting and special events
- Captured high-quality portraits while always displaying confidence and professionalism
- Provided clear Picture Day direction and expectations for parents, school personnel, and student helpers
- Worked closely with staff to establish appropriate classroom workflow and effectively resolve issues
- Organized materials and assembled necessary equipment ensuring all supplies were 2 available on Picture Day
- Maintained and transported equipment in a safe manner between schools according to company guidelines .
Mortgage Loan Closer
Mortgage One
01.2003 - 03.2021
- Responsible for preparing closing packages as well as closing disclosures, attended team meetings, take notes, and add relevant information to databases or templates, while assisting borrowers in absence of a Processor and/or Loan Advisor when requested
- Responded to and handled on average 65+ assigned loans monthly
- Handled questions and problems in relation to loan closings from Title Companies / Escrow
- Agents
- Acted as an intermediary between all parties involved in mortgage loan transactions
- Monitored Closer Funding Report to ensure all loans are funded on the appropriate scheduled date and calculated prior to submission to accounting.
Mortgage Loan Closer
AmeriSave Mortgage Corp
01.2002 - 03.2020
- Responsible for preparing closing packages as well as closing disclosures, attended team meetings, take notes, and add relevant information to databases or templates, while assisting borrowers in absence of a Processor and/or Loan Advisor when requested
- Responded to and handled on average 65+ assigned loans monthly
- Handled questions and problems in relation to loan closings from Title Companies / Escrow
- Agents
- Acted as an intermediary between all parties involved in mortgage loan transactions
- Communicated updates and changes to appropriate departments as needed.
Customer Service Rep
Oasis Marketing Solutions
01.2002 - 09.2018
- Virtually performed political campaign outreach as well as participated in various seasonal programs contracted by the company
- Conducted multiply Interviews for political campaigns, as well as lead generation, appointment setting, and upselling services, depending on seasonal program
- Made daily outbound calls to Interviewee manually and by auto dialer, sometimes handling more than 25-30 calls daily
- Prepared, compiled, and sorted through responses for data entry
- Data organization by performing high-volume data entry using a word processing spreadsheet, database, or other computer software
- Applied Lead generation and appointment setting soft skills for seasonal customer service/sales programs
- (Intuit, TurboTax, etc.)
Course Instructor
Youth Technology Learning Center
04.2014 - 01.2016
- Taught after-school S.T.E.M classes to students in grades k-8 while providing an enriched learning environment for students to learn Lego Robotics, 2D Animation, Coding, and Video Game
- Programming
- Instructed engaging summer camp classes from 9 am - 6 pm by being involved with all student projects and creating example projects of my own to act as additional lesson plans
- Managed classroom activity, behavior, and student safety during their learning period
- Kept parents, teachers, and company up to date with any changes or concerns about the student(s)
Hostess
Chick-Fil-A
01.2011 - 09.2014
- Responsible for completing sales transactions within the establishment and performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities; performs all other responsibilities as directed by the business or as assigned by management
- Greeting customers
- Managing transactions using a cash register
- Accepting payments in cash, credit, or check
- Providing change and receipts
- Upselling and cross-selling when asked
- Making customer's beverages
- Ensuring all transactions run smoothly and every customer is satisfied with the service
- Completing sales transactions within the establishment
- Performing other support functions which may include cleaning the food, display and/or stock areas and assisting with stocking activities.
Education
Certification in UX Design - Remote
Kenzie Academy
Indianapolis, INCertification in Software Development -
Southern Career Institute
Austin, TXSkills
- Project organization
- Professionalism
- Multitasking
- File management
- Problem-solving
- Tech Savvy
- Team collaboration
- Image composition
- Portrait photography
- Time management
- Studio setup
- Digital Design
Timeline
Course Instructor
Youth Technology Learning Center
04.2014 - 01.2016
Hostess
Chick-Fil-A
01.2011 - 09.2014
Mortgage Loan Closer
Mortgage One
01.2003 - 03.2021
Mortgage Loan Closer
AmeriSave Mortgage Corp
01.2002 - 03.2020
Customer Service Rep
Oasis Marketing Solutions
01.2002 - 09.2018
Seasonal School Photographer
Lifetouch/SHUTTERFLY
01.2001 - 08.2022
Certification in UX Design - Remote
Kenzie Academy
Certification in Software Development -
Southern Career Institute
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