Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Shaniece Bolden

Bronx,NY

Summary

Accomplished security professional with a proven track record at Allied Universal, adept in risk assessment and emergency response. Excelled in reducing shrinkage rates by conducting audits and leveraging artificial intelligence understanding. Demonstrates strong communication skills and a commitment to safety, enhancing customer service and facility security. Certified in First Aid and CPR, ensuring preparedness for any situation.

Overview

7
7
years of professional experience

Work History

Security Officer Columbia University

Aliied Universal
08.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.

Undercover Store Dectective Whole Foods

Allied Universal Security Services
09.2020 - 07.2024
  • Conducted routine audits on high-value merchandise ensuring accurate inventory counts which led to reduced shrinkage rates.
  • Reduced instances of shoplifting through effective communication with sales associates and staff members.
  • Prevented inventory loss by actively engaging with customers who appeared suspicious or displayed unusual behavior.
  • Collaborated with law enforcement agencies to ensure successful prosecution of offenders.
  • Improved store safety by conducting regular inspections for potential hazards and violations.
  • Participated in team meetings to discuss current trends in retail crime, sharing knowledge on how best to combat these challenges moving forward.

Security Officer World Trade Center

Allied Universal Security Services
01.2018 - 05.2020
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Education

Associate of Science - Law Public Relations

Borough Of Manhattan Community College
New York, NY
01.2018

Arts

High School For Violin & Dance
New York, NY
06.2015

Skills

  • Artificial intelligence understanding
  • Medical billing and coding
  • First Aid Certified
  • Animation Techniques
  • Cloud computing knowledge
  • Computer Security
  • Operating System Expertise
  • CPR and AED Training
  • CPR Certification

Languages

English
Full Professional
Spanish
Elementary

References

Asia Castro-646-387-1487

Sharon Taylor-646-626-3802

Nicole-347-421-9440

Timeline

Security Officer Columbia University

Aliied Universal
08.2024 - Current

Undercover Store Dectective Whole Foods

Allied Universal Security Services
09.2020 - 07.2024

Security Officer World Trade Center

Allied Universal Security Services
01.2018 - 05.2020

Associate of Science - Law Public Relations

Borough Of Manhattan Community College

Arts

High School For Violin & Dance
Shaniece Bolden