Shaniece Bolden
Bronx
Summary
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
4
4
years of professional experience
Work History
Security Officer Columbia University
Aliied Universal
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Undercover Store Dectective Whole Foods
Allied Universal Security Services
09.2020 - 07.2024
- Conducted routine audits on high-value merchandise ensuring accurate inventory counts which led to reduced shrinkage rates.
- Reduced instances of shoplifting through effective communication with sales associates and staff members.
- Prevented inventory loss by actively engaging with customers who appeared suspicious or displayed unusual behavior.
- Collaborated with law enforcement agencies to ensure successful prosecution of offenders.
- Improved store safety by conducting regular inspections for potential hazards and violations.
- Participated in team meetings to discuss current trends in retail crime, sharing knowledge on how best to combat these challenges moving forward.
Education
In Progress - Communications
Borough Of Manhattan Community College
New York, NY01.2018
Arts
High School For Violin & Dance
New York, NY06.2015
Skills
- Artificial intelligence understanding
- Medical billing and coding
- First Aid Certified
- Computer Security
- Operating System Expertise
- CPR and AED Training
- CPR Certification
- Report writing
- Incident reporting
- Emergency response
- Access control
Languages
English
Full Professional
Spanish
Elementary
References
Asia Castro-646-387-1487
Dez Phillips-+1646-331-1527
Nicole-+1347-658-9029
Michele-+1631-565-4618
Timeline
Security Officer Columbia University
Aliied Universal
08.2024 - Current
Undercover Store Dectective Whole Foods
Allied Universal Security Services
09.2020 - 07.2024
Arts
High School For Violin & Dance
In Progress - Communications
Borough Of Manhattan Community College
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