Shaniece Dorlaus

Macys Department Store

Plantation, Florida

07.2022 - Current

Assisted customers with product selections and inquiries.
Operated cash register and processed customer transactions efficiently.
Maintained organized merchandise displays and ensured cleanliness.
Handled customer complaints and resolved issues promptly.
Provided product knowledge training to new associates.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Greeted customers upon entering the store and provided assistance.
Helped customers by answering questions and locating merchandise.
Handled customer complaints in a professional manner.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Answered store and merchandise questions and led customers to wanted items.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Similar Profiles

Fragrance Sales Associate at Macys Department StoreFragrance Sales Associate at Macys Department Store

Sale Associate at Macys Department StoreSale Associate at Macys Department Store

Sales Associate at Macys Department StoreSales Associate at Macys Department Store

Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store

Interventional Radiologic Technologist at AscensionInterventional Radiologic Technologist at Ascension

Summary