Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Shanieka Farmer

Minot

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sample CoordinatorBDC RepresentativeCommand POST OfficerCustomer Service Representative

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Minot, ND
Open to relocation: Yes

Salary Range

$18/hr - $25/hr

Important To Me

Career advancementFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Summary

Dynamic professional with extensive experience in customer service and compliance oversight. Proven ability to maintain accurate records and develop standard operating procedures that enhance project efficiency and reliability. Strong focus on improving customer communication and satisfaction through effective process management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sample Coordinator

AGT FOODS
Minot
07.2021 - 12.2025
  • Coordinated sample preparation for product testing and quality assurance, ensuring timely delivery for critical evaluations.
  • Maintained accurate records of sample requests and processing timelines.
  • Assisted in developing standard operating procedures for sample handling, enhancing consistency and reliability in processing.
  • Communicated with suppliers to obtain necessary materials for sample creation.
  • Responded promptly to inquiries from customers regarding the status of their orders.
  • Maintained accurate records of all project-related activity in database systems.
  • Created detailed timelines to track progress against established deadlines, facilitating on-time project completion.
  • Ensured compliance with company policies and procedures related to project activities.
  • Worked closely with senior management on high-priority initiatives.

BDC Representative

MINOT AUTOMOTIVE CENTER
Minot
02.2020 - 03.2021
  • Managed inbound customer inquiries, delivering accurate service information to enhance customer experience.
  • Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
  • Arranged follow-up appointments to ensure customer needs were met.
  • Built strong relationships with internal departments to resolve customer issues and improve satisfaction.
  • Provided support to other BDC representatives as needed.
  • Gained in-depth vehicle product knowledge to effectively assist customers with sales inquiries and questions.

Command POST Officer

FESTIVAL & EVENTS
Las Vegas
08.2016 - 08.2018
  • Developed and implemented emergency response protocols, ensuring preparedness for events.
  • Conducted risk assessments to identify potential security vulnerabilities.
  • Monitored crowd behavior to enhance safety and ensure compliance with regulations.
  • Trained and supervised security personnel, ensuring effective execution of duty assignments.
  • Communicated with event organizers to address security needs.
  • Collaborated with local law enforcement for event safety planning.
  • Managed incident reports and maintained detailed logs of activities.

Education

GED -

CCSD ADULT EDUCATION
Las Vegas, NV
06-1997

Skills

  • Sample preparation
  • Standard operating procedures
  • Compliance oversight
  • Database management
  • Order processing
  • Customer relationship management
  • Attention to detail
  • Time management
  • Multitasking Abilities

Certification

CPR CERTIFIED

Timeline

Sample Coordinator

AGT FOODS
07.2021 - 12.2025

BDC Representative

MINOT AUTOMOTIVE CENTER
02.2020 - 03.2021

Command POST Officer

FESTIVAL & EVENTS
08.2016 - 08.2018

GED -

CCSD ADULT EDUCATION

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Shanieka Farmer