Shanieka Williams
Hartford
Summary
Skilled Care Worker, experienced in assisting disabled or elderly patients in their homes or at care facilities. Prepared Meals, housekeeping, running errands, administering medication, and providing companionship. Exhibit a caring, physical fitness, stamina, good interpersonal skills, and very basic medical knowledge Dedicated to promoting the health and welfare of clients. Seasoned Patient Care Coordinator specializing in cost-effective, service-oriented patient care programs. Empathetic Care Worker with sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the resident. Offer enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
8
8
years of professional experience
Work History
Patient Care Assistant
Handz On Ink
02.2019 - 07.2022
- Responded to patient lights to handle needs and enhance overall comfort.
- Monitored ongoing care and proactively corrected problems.
- Completed documentation of care, hospital actions and patient activities.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate.
Patient Care Assistant
Allied Community Resources
07.2017 - 01.2019
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Coordinated charitable, government and community resources for patients.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
Patient Care Associate
Pain Care Center
05.2016 - 05.2017
- Worked to improve and enhance patient lives through effective and compassionate care.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Ran errands for customers, including shopping, and picking up other necessities.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Medical Administrative Assistant
Saint Francis Healthcare
10.2014 - 12.2014
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
- Coordinated front office duties, including customer service, patient scheduling and billing.
Education
High School Diploma -
Journalism And Media Academy Magnet School
Hartford, CT06.2013
Certified - Medical Administrative & Billing And Coding
Goodwin College
East Hartford, CT12.2019
Certified - Assistance
Our Piece of Pie
Sergeant Street 06.2013
Certified Pca - Medical
PCA Training Program
77 Huyshope Street 11.2018
Skills
- Healthcare operations
- Database coordination
- Interdepartmental collaboration
- Insurance practices
- Claims processing
- Verbal and written communication
- Conflict resolution
- Organizational skills
- Administrative supervision
- Nursing background
- Problem solving
- Decision making
- Scheduling
- Medical Terminology
- Strategic planning
- Patient Education
Accomplishments
Hartford Healthcare , 09/2022-current
Patient Service liaison- Hartford , Ct
- book Patient appointment
- verify patient information and
follow all HIPAA guide lines
- cancel or change appointments
- work with all Hartford healthcare offices in primary care .
- work referrals from work queue for physical therapy
- Create referral and transcribe orders
- contact patients from referrals to scheduled appointment .
Additional Information
Certified : primary care , 09/2022
Hartford Healthcare - Hartford CT
Certified : Physical Therapy , 07/2023
Hartford Healthcare - Hartford CT
Timeline
Patient Care Assistant
Handz On Ink
02.2019 - 07.2022
Patient Care Assistant
Allied Community Resources
07.2017 - 01.2019
Patient Care Associate
Pain Care Center
05.2016 - 05.2017
Medical Administrative Assistant
Saint Francis Healthcare
10.2014 - 12.2014
High School Diploma -
Journalism And Media Academy Magnet School
Certified - Medical Administrative & Billing And Coding
Goodwin College
Certified - Assistance
Our Piece of Pie
Certified Pca - Medical
PCA Training Program
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