Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaniah Ingram

HARTSVILLE,SC

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

6
6
years of professional experience

Work History

Patient Care Assistant

The Retreat At Carolina Bay
10.2023 - Current
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Supported needs of 10+ residents under long-term care
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns
  • Promoted positive patient experience by actively listening and empathizing with their needs and emotions

Assembly Line Worker

Honda Manufacturing
02.2022 - 05.2023
  • Met daily production quotas by working effectively within fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on assembly line.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.

Call Center Representative

Apple
10.2019 - 01.2020
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in timely manner per day.

Sales Representative

T-Mobile
01.2018 - 09.2019
  • Builds proficiency related to serving and selling to customers , while providing best-in-class customer experience.
  • Helping customers pick up where each person left off in their shopping journey with consultative selling and services.
  • Exploring individuals needs and providing hands on demonstrations of latest and greatest technology in-store.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages

Education

GED -

Hartsville High School
Hartsville, SC
06.2018

Skills

  • Operations Support
  • Product Assembly
  • Data Entry
  • Microsoft Excel
  • Typing
  • Healthcare Operations
  • Sales Consultation

Timeline

Patient Care Assistant

The Retreat At Carolina Bay
10.2023 - Current

Assembly Line Worker

Honda Manufacturing
02.2022 - 05.2023

Call Center Representative

Apple
10.2019 - 01.2020

Sales Representative

T-Mobile
01.2018 - 09.2019

GED -

Hartsville High School
Zaniah Ingram