Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
Patient Care Assistant
The Retreat At Carolina Bay
10.2023 - Current
Enhanced patient comfort by providing compassionate and attentive care.
Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Supported needs of 10+ residents under long-term care
Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns
Promoted positive patient experience by actively listening and empathizing with their needs and emotions
Assembly Line Worker
Honda Manufacturing
02.2022 - 05.2023
Met daily production quotas by working effectively within fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on assembly line.
Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Call Center Representative
Apple
10.2019 - 01.2020
Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in timely manner per day.
Sales Representative
T-Mobile
01.2018 - 09.2019
Builds proficiency related to serving and selling to customers , while providing best-in-class customer experience.
Helping customers pick up where each person left off in their shopping journey with consultative selling and services.
Exploring individuals needs and providing hands on demonstrations of latest and greatest technology in-store.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages