Shaniequa Prescod
Palm Bay,Florida
Summary
Dynamic Staffing System Specialist with a proven track record at Health-First, enhancing operational efficiency through strategic technology integration and data analytics. Recognized for mentoring teams and driving continuous improvement initiatives, leveraging strong problem-solving and organizational skills to optimize HRIS performance and user satisfaction.
Overview
20
20
years of professional experience
Work History
Staffing System Specialist
Health-First
Melbourne, FL
10.2025 - Current
- Developed and implemented system enhancements to improve operational efficiency across departments.
- Led cross-functional teams to streamline processes and reduce response times for IT support requests.
- Provided strategic guidance on technology integration to enhance patient management systems and workflows.
- Conducted regular training sessions to ensure staff adherence to new software tools and updates.
- Established effective communication channels between IT staff and end-users for efficient resolution of technical concerns.
HRIS Specialist
Health-First
Melbourne, FL
05.2023 - 10.2024
- Streamlined HRIS processes to enhance data accuracy and employee experience.
- Led implementation of new HRIS modules to improve functionality and reporting capabilities.
- Supported human resources department in areas such as people metrics, reporting, finance and analytics.
- Trained HR staff on system usage, ensuring effective adoption and compliance with best practices.
- Analyzed user feedback to identify system enhancements, driving continuous improvement initiatives.
- Collaborated with IT to resolve technical issues, maintaining optimal HRIS performance and user satisfaction.
Staffing System Specialist
Health-first
Melbourne, FL
06.2017 - 10.2022
- Mentored junior staff on best practices for troubleshooting and system maintenance procedures.
- Analyzed system performance data to identify trends and recommend improvements to stakeholders.
- Conducted regular system audits, ensuring compliance with industry regulations and company policies.
- Troubleshot critical issues swiftly, maintaining a consistently high level of system performance and reliability.
- Mentored junior team members in best practices for system administration, fostering a supportive learning environment.
Staffing Assistant
Health-first
Melbourne, FL
11.2006 - 11.2016
- Coordinated staffing schedules to ensure optimal workforce coverage and productivity.
- Assisted in onboarding processes, enhancing new hire integration and engagement.
- Developed training materials to improve staff knowledge and compliance with policies.
- Conducted regular audits of staffing records to maintain accuracy and integrity.
- Streamlined communication between departments, fostering collaboration and efficiency.
Education
Associate of Arts - Business Administration
Eastern Florida State College
Cocoa, FL05-2028
Skills
- Data analytics
- System analysis
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Troubleshooting skills
- Organizational skills
Timeline
Staffing System Specialist
Health-First
10.2025 - Current
HRIS Specialist
Health-First
05.2023 - 10.2024
Staffing System Specialist
Health-first
06.2017 - 10.2022
Staffing Assistant
Health-first
11.2006 - 11.2016
Associate of Arts - Business Administration
Eastern Florida State College