Shanika Bailey

Licensed Esthetician and luxury skincare specialist with extensive experience in high-touch facials, product education, and client relationship building. Adept at tailoring wellness experiences for discerning clientele and driving sales within spa and retail settings. Passionate about combining clinical knowledge with a holistic, service-first approach to achieve visible skin results and memorable client care. Seeking to bring my expertise to Dr. Barbara Sturm's prestigious Madison Avenue Spa & Boutique, where I can deliver exceptional treatments and contribute to a team-oriented luxury environment.

Steve Madden – Assistant Manager
New York, NY | 08/2021 – 06/2022
Held leadership responsibility for team supervision, scheduling, inventory, and customer service excellence in a high-volume fashion retail environment.

DSW Flagship – Store Leader / Key Holder
New York, NY | 02/2020 – 08/2021
Directed daily operations including opening/closing, cash handling, and team coaching. Maintained service standards and drove store-level sales through upselling and client engagement.

Customer Service Supervisor – Burlington Coat Factory
New York, NY | 10/2018 – 12/2019
Oversaw front-end staff and customer service functions. Implemented training practices and team accountability while maintaining merchandise standards and operational flow.

Assistant Store Manager – Payless ShoeSource
New York, NY | 11/2010 – 10/2018
Managed store operations for eight years, including team training, sales strategy execution, and client satisfaction. Built foundational leadership and retail experience supporting long-term customer engagement.