Shanika Finley
Jersey City,NJ
Summary
An energetic, purposeful Case Manager. Dedicating more than 5 years in this industry, demonstrating diverse capability in overseeing the operations of large regional healthcare systems, presenting concepts, handling administrative tasks, maintaining proper conduct, and monitoring performances. Skillful at identifying people in difficult situations, creating recovery plans, referring clients to various healthcare or social services, and collaborating with the various human service providers. Service-oriented at the Bonnie-Brae School for Boys, with 10-year background in a correctional – rehabilitation facility.
Overview
8
8
years of professional experience
Work History
Case Manager
The Apostle
Newark, NJ
08.2021 - Current
- Immediately formulate a plan and prepare clients for permanent housing placement
- Engage individuals requiring social service assistance
- Interview and evaluate clients, formulate Independent Living Plans and goals
- Locate and refer to appropriate community resources for clients;
- Conduct initial intake, psychosocial evaluation and assessment of clients’ needs and periodic re-assessments of independent living plans including short-term and long-term client goals
- Create and maintain client electronic and paper files
- Assist clients in attaining their goals by identifying barriers, community resources and by referring clients to appropriate services both within and outside
- Assist clients in advocating for themselves in order to gain housing stability
- Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing
- Monitor clients’ progress toward their goals via regularly scheduled face-to-face contacts/sessions
- Document and update all client encounters via progress notes using HMIS Database and printout notes for client’s paper file to reflect client request for services (car fare, appointments, passes, referrals, etc.)
- Follow-up with clients and with referral organizations regarding client contact and progress with referral organization
- May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc
- May schedule and escort client to appointments with referral organizations (educational, medical, social service, etc.)
- May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
Counselor
Bonnie Brae School
Bridgewater, NJ
04.2018 - Current
- Data Entry
- Create, maintain, and enter information into databases
- Research and provide resources for students and parents
- Implement policies and procedures
- Assign work schedules biweekly
- Maintain a safe and secure environment
- Monitor group sessions with the residents, Give medication to residents
- Participate in required job training
- Settle disputes between residents
- Ability to use physical force to maintain discipline and order among residents
- Conduct walkthroughs and accountability checks
- Search for and recapture residents that AWOL.
Operation Counselor/ Program Activities
Tully House
Newark, NJ
12.2015 - 04.2018
- Assist in securing employment opportunities for residents
- Prepare weekly reports for Department of Corrections
- Perform employment/educational site visits and evaluations
- Prepare work release/ education packages
- Maintain security and confidentiality of confidential and restricted information
- Schedule all Family, Municipal and Superior court appearances
- Classify residents based on charges
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Education
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7.5/22
High School Diploma - Human Social Service
Essex County College Health
June 2022
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Bayonne High School
12
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June 2000
Skills
- Active Listening
- Reading Comprehension
- Time Management
- Complex Problem Solving
- Building and Construction
- Judgment and Decision Making
Timeline
Case Manager
The Apostle
08.2021 - Current
Counselor
Bonnie Brae School
04.2018 - Current
Operation Counselor/ Program Activities
Tully House
12.2015 - 04.2018
High School Diploma - Human Social Service
Essex County College Health
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Bayonne High School