Shanika Jones
Rosedale,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Cabin Agent
ERMC
Jamaica , NY
10.2021 - Current
- Cleaned aircraft to prevent build-up of debris and grime .
- Cleaned and sanitized aircraft lavatories to meet Company standards.
- Conducted security inspections of aircraft for compliance with government and Company requirements.
- Complied with TSA, FAA and Committee name regulations.
Medical Assistant Intern
One Stop Medical Care
Rockaway Boulevard, NY
03.2021 - 05.2021
- Adhered to strict document deadlines for charting and other paperwork.Created and prepared patient charts accurately for clinics and medical professionals.Verified appropriate lab couriers picked up collected lab specimens.Obtained accurate medical histories from patients, highlighting critical information.Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Collected histories, vitals and current complaints via patient interviews.Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.Sanitized, restocked and organized exam rooms and medical equipment.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Collected and documented patient medical information such as blood pressure and weight.Managed over 50 patients call per day.
Inventory Clerk
RGIS Inventory
12.2019 - 03.2020
- Count inventory and create inventory reports, traveling frequently to different stores to record accurate counts of various products and materials.Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Baggage Handler
ABM
11.2018 - 01.2019
- Transport load and unload luggage cargo.Responsible for checking luggage against the flight list.Taking luggage to reclaim the conveyor belt.Direct and interact with clients in the delivery process of their luggage.
Education
Medical Assistant
Allen School of Health Sciences
Jamaica, NYSkills
- Front Office Duties
- Computer proficiency
- Multitasking abilities
Timeline
Cabin Agent
ERMC
10.2021 - Current
Medical Assistant Intern
One Stop Medical Care
03.2021 - 05.2021
Inventory Clerk
RGIS Inventory
12.2019 - 03.2020
Baggage Handler
ABM
11.2018 - 01.2019
Medical Assistant
Allen School of Health Sciences