Shanika Lee
Zephyrhills,FL
Summary
Detail-oriented Contract and Accounts Payable professional with experience in contract administration, invoice processing, purchase order reconciliation, and vendor relations. Skilled in three-way matching, maintaining accurate financial records, ensuring compliance, and supporting efficient procurement and payment processes.
Recognized for strong analytical, organizational, and problem-solving skills with a commitment to accuracy, efficiency, and exceptional customer service in fast-paced environments
Overview
20
20
years of professional experience
1
1
Certification
Work History
Contract Billing Administrator
DEX Imaging
Tampa
01.2024 - Current
- Processed invoices accurately and efficiently while ensuring timely entry into the accounting system to support on-time payments.
- Matched invoices with corresponding purchase orders and receiving documentation to verify accuracy and ensure compliance with company policies.
- Reviewed and reconciled invoice discrepancies by comparing invoices, purchase orders, and receipts, resolving issues to maintain accurate financial records.
- Maintained a high level of accuracy in accounts payable processing by validating invoice details, matching supporting documentation, and meeting established processing deadlines.
- Entered high-volume invoices with precision and performed three-way matching of invoices, purchase orders, and receipts to ensure accurate payment authorization.
- Coordinated with operations and service teams to align contract terms with inventory and fulfillment capabilities.
Medical Claims Specialist
One Touch Direct / Medical
Tampa
12.2022 - 01.2024
- Reviewed medical insurance claims for accuracy and compliance, ensuring timely resolution.
- Verified patient insurance eligibility, coverage, and billing information.
- Submitted electronic claims and followed up on unpaid or denied claims.
- Provided customer service while managing confidential information to uphold patient trust.
- Maintained accurate patient records and updated account information
- Facilitated payment posting, claim corrections, and appeals processing to enhance claims resolution.
- Applied knowledge of medical terminology, ICD-10, CPT, and HCPCS coding
Operations Manager Transportation
Desi Rose Logistics
Tampa
05.2020 - 04.2023
- Led regional transportation and logistics operations, overseeing carrier management, route planning, scheduling, and daily freight movements to ensure on-time delivery and uphold service quality.
- Negotiated carrier agreements and managed vendor relationships, establishing SLAs and KPIs on-time delivery, cost per shipment, claims rate to measure performance and drive continuous improvement.
- Negotiated carrier agreements and managed vendor relationships, establishing SLAs and KPIs for on-time delivery, cost per shipment, and claims rate to enhance performance and support continuous improvement.
- Maintained inventory accuracy and coordinated inbound/outbound logistics with warehouse teams to minimize stock outs and accelerate drivers' shipments.
- Developed risk-management and compliance protocols, reducing operational interruptions and ensuring adherence to safety and regulatory standards.
Fraud Verification Representative
Asurion
Nashville
04.2006 - 02.2022
- Utilized Avaya communication systems for efficient client interactions, managing an average of 50 calls daily, and employed SQL queries for the monitoring and analysis of transaction data to identify and mitigate fraud risks.
- Developed and implemented claim assessment strategy, enhancing claims handling efficiency and reducing fraudulent claims.
- Conducted comprehensive analysis of insurance claims for accuracy and validity, preventing financial losses from insurance fraud and coordinating escalated investigations with Adjuster II.
- Utilized Avaya communication systems for client interactions, managing 50 calls daily, and employed SQL queries to monitor and analyze transaction data for fraud risk mitigation.
Education
Associate Of Technology - Information Technology
National College of Business and Technology
NashvilleSkills
- Purchase orders (PO's)
- Vendor Negotiations
- Client Management
- Written Communication
- Problem Solving
- Claims Adjudication
- Invoice Reconciliation
- Financial Accuracy
- Accounts Payable support
- Time Management
- Attention to detail
- Microsoft Office Suite
- Critical thinking
Certification
- CompTIA Security+, Tampa, Florida
- Licensed Agent / Producer, Nashville, Tennessee
Timeline
Contract Billing Administrator
DEX Imaging
01.2024 - Current
Medical Claims Specialist
One Touch Direct / Medical
12.2022 - 01.2024
Operations Manager Transportation
Desi Rose Logistics
05.2020 - 04.2023
Fraud Verification Representative
Asurion
04.2006 - 02.2022
Associate Of Technology - Information Technology
National College of Business and Technology