Shanika Tims
Baton Rouge,LA
Summary
Experienced healthcare professional skilled in health information compliance and team collaboration. Successfully supervised resident care staff, ensuring adherence to best practices while fostering strong relationships with patients and families to address their needs effectively.
Overview
8
8
years of professional experience
Work History
Lead Resident Care Associate
The Pearl Jamestown
Baton Rouge, Louisiana
01.2019 - 03.2024
- Supervised resident care staff to ensure adherence to best practices in patient care.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Facilitated communication between residents, families, and healthcare professionals to address concerns and needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Maintained accurate documentation of resident care activities and incidents for quality assurance.
Receptionist
The Haven at Windermere
Baton Rouge, Louisiana
08.2016 - 11.2018
- Managed front desk operations to ensure smooth daily functioning and visitor satisfaction.
- Facilitated communication between departments to streamline appointment scheduling and visitor coordination.
- Performed data entry and filing tasks, ensuring accurate and organized documentation for easy retrieval.
- Handled incoming calls with professionalism, directing inquiries to appropriate personnel promptly.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
Medical Assistant Dipolma - Medical Assistant
Med Vance Institute
Baton Rouge, LA09-2007
High School Diploma -
Tara High School
Baton Rouge, LA05-2006
Skills
- Health information compliance
- EPIC charting
- Team collaboration
- Appointment management
- Medical record documentation
- Privacy and confidentiality
- Healthcare coordination
- Compassionate caregiving
- healthcare compliance
- ADL support
- time management
- Vital signs monitoring
- Empathy and compassionate care
- Accurate data entry
- Telephone etiquette
Timeline
Lead Resident Care Associate
The Pearl Jamestown
01.2019 - 03.2024
Receptionist
The Haven at Windermere
08.2016 - 11.2018
Medical Assistant Dipolma - Medical Assistant
Med Vance Institute
High School Diploma -
Tara High School