ASHLEY WARE
Gainesville,GA
Summary
Achieved Employee of the Year recognition and received two nominations for the Epic Hero Award, along with two Employee of the Month honors. Built effective rapport with residents, families, and providers, enhancing teamwork and collaboration. Oversaw community scheduling while working closely with staff to meet leadership goals. Exhibited strong interpersonal skills and dedication to achieving organizational objectives. Since I have been employed, I have earned my CNA and just finished my MedTech training. I love working for Phoenix.
While working with Mrs. Patricia, over the years, my love and passion have grown for being in healthcare. I learned so much about love and compassion, and really, my reason. I pursued CNA and Medtech training since her passing, just so I can better myself and keep going. I have great professional references upon request. I loved my time working for Mrs. Patricia.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Resident Care Associate
The phoenix of Lake Lanier
Gainesville, Georgia
05.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Monitored residents' health status and reported changes to nursing staff.
- Collaborated with team members to ensure a safe and supportive environment.
- Provided emotional support and companionship to enhance residents' quality of life.
- Participated in training sessions to improve caregiving skills and knowledge.
- Helped organize recreational activities that promoted social engagement among residents.
- Followed infection control protocols to maintain a clean and safe facility environment.
- Conducted regular rounds throughout the facility to assess compliance with standards of practice and state regulations.
- Monitored vital signs and reported changes in condition to the physician or nurse practitioner.
- Promoted a culture of customer service excellence through proactive problem solving skills when addressing issues between staff members or between staff members and residents.
- Assisted residents with bathing, dressing, grooming, toileting and eating activities.
- Participated in development of facility policies and procedures related to resident care services.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Ensured appropriate utilization of resources by monitoring supplies inventory levels and making recommendations accordingly.
- Trained newly hired staff members on proper techniques for providing safe and effective care for residents.
- Maintained accurate documentation of all aspects of patient care in accordance with established policies and procedures.
- Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Assisted residents with daily living activities as designated in care plans.
Caregiver/Assistant
Independent Employer
Decatur, Georgia
08.2018 - 05.2025
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate documentation of client progress and care provided.
- Coordinated transportation for clients to medical appointments and social events.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Provided emotional support for elderly clients dealing with loneliness or depression.
- Provided personal care and companionship to elderly clients in their homes.
- Communicated regularly with family members regarding client's health condition and progress towards goals set out in the care plan.
- Accompanied clients on shopping trips or social events if requested.
- Attended continuing education seminars and classes related to senior caregiving topics.
- Developed individualized care plans according to client needs and preferences.
- Assisted with end-of-life preparations including funeral arrangements and hospice transition support.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Tracked and reported clients' progress based on observations and conversations.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Recognized emergencies and notified paramedics and family members.
- Helped clients get in and out of beds and wheelchairs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Instructed family members on how to provide bedside care.
Education
High School Diploma -
Madison County High School
Danielsville, GA05-2011
Skills
- Customer service
- Infection control
- Patient monitoring
- Training staff
- Problem solving
- Effective communication
- Time management
- Emotional support
- Physical assistance
- HIPAA compliance
- Mobility support
- Fall prevention
- Palliative care
- Behavioral support
- Dementia care
- Social interaction
- Vital signs monitoring
- Personal hygiene assistance
- Mental health care
- Behavior documentation
- Emergency response
- ADL support
- Medical equipment
- Patient care
- Resident advocacy
- Privacy and confidentiality
- Medical record documentation
- Healthcare reporting
- Memory care
- Transfer assistance
- Alzheimer's care
- Clinical documentation
- Empathy and compassionate care
- Transfers
- Dressing assistance
- Meal assistance
- Laundry processing
- Mobility assistance
- Ambulation support
- Housekeeping
- Client relationship management
- Grooming assistance
Certification
- CNA
- CPR
- Medtech
Accomplishments
- Employee of the year
- Employee of the month 2X
- Epic Hero Nominee 2X
Languages
English
Professional
Affiliations
I love going to event with residents and well as Family Nights
References
References available upon request.
Timeline
Lead Resident Care Associate
The phoenix of Lake Lanier
05.2025 - Current
Caregiver/Assistant
Independent Employer
08.2018 - 05.2025
High School Diploma -
Madison County High School