Shanika Turner
Houston,Texas
Summary
Dedicated Professional Armed Security Officer with Experience as an Account Manager , with more than 15 years experience, Managing and overseeing Security teams in a Corporate environment, as well as public Safety & hospital Security. Responsible Leader who comfortably interacts with people from diverse cultures and backgrounds with great De Escalation skills. As Well as Experience in Customer Service, Operations, & Enterprise Resources Planning management system. Objective Dedicated Professional Account Manager in Security ,As well as a Well Equipped,trained Coordinator with a background in safety, and customer relations , Interested in Obtaining a rolein the Security field . As well as looking to further my career in the Health Field.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Field Supervisor
Allied Universal Security Services
03 2024 - Current
- Monitored operations to align activities with strategic goals.
- Collaborated with Field Supervisors to exchange knowledge and optimize performance.
- Investigated issues and created effective solutions.
- Ensured quality control through inspections, identifying improvements and implementing corrections.
Armed Security Officer
Memorial Hermann Hospital
10.2024 - Current
- Responded to incidents and assessed situations for security concerns.
- Maintained firearms certification per state laws and organizational standards.
- Consistently enforced policies across sites while upholding professionalism.
- Exercised judgment under pressure for site safety and threat mitigation.
- Provided customer service, addressing concerns and directing visitors accordingly.
- Conducted patrols and monitored CCTV for suspicious activity.
Security Officer
Houston Methodist
01 2023 - 09 2024
- I am responsible for maintaining a safe and secure environment for patients , staff and visitors while maintaining high customer service satisfaction
- By patrolling and Monitoring hospital premises and personnel
- I provide assistance with Personal protection, traffic control, and emergency response services.
Coordinator/SafetyManger
Cooper Ports America
09 2018 - 09 2023
- Assisting Management in overseeing department operations, such as Scheduling
- Payroll , staff development, training and evaluating staff
- As well as ensuring that all employees followed company safety guide lines, policies and procedures
- To ensure a safe work environment for them selves as well as others.
Account Manager
Iidon Security Houston
12 2016 - 03 2023
- Managed daily operations for assigned security contracts.
- Employed inter-Con staff throughout facility on new contracts.
- Handled payroll, scheduling, hiring, training, and discipline.
Account Manager
CBRE Houston
03 2013 - 01 2018
- Managed daily operations and administration for security contracts.
- Oversaw payroll, scheduling, hiring, training, discipline, and terminations.
- Developed and maintained client and employee relationships.
CSO Security Officer
Texas Children Hospital
09.2023 - 08.2024
- The Role of a CSO Security Officer is to provide protection services to all persons and property on the campus.
- By conducting preventive patrols, escorting persons, completing property control activities, locking doors, responding to requests for assistance or critical security situations and investigating potential or actual breaches of security.
Education
University Of Phoenix
Houston Baptist High School
2004
Skills
- Team Management, CCTV
- Surveillance Investigative
- Skills, BackGround Checks
- Scheduling, CustomerService
- Client Relations, QuickBooks
- Open Invoice, Department
- Operations, Prioritizing
- Multiple task and timeline
- De Escalation
Accomplishments
MERITORIOUS SERVICE AWARD
GOT CAUGHT CARING AWARD
EMPLOYEE OF THE MONTH
GREAT CATCH (4)
Certification
BLS
IAHSS (ADVANCED)
TASOR CERTIFICATION
ARMED TRAINING
LEVEL 3 SECURITY LICENSE
CPR Certification
CPI
Timeline
Armed Security Officer
Memorial Hermann Hospital
10.2024 - Current
CSO Security Officer
Texas Children Hospital
09.2023 - 08.2024
Houston Baptist High School
Field Supervisor
Allied Universal Security Services
03 2024 - Current
Security Officer
Houston Methodist
01 2023 - 09 2024
Coordinator/SafetyManger
Cooper Ports America
09 2018 - 09 2023
Account Manager
Iidon Security Houston
12 2016 - 03 2023
Account Manager
CBRE Houston
03 2013 - 01 2018
University Of Phoenix
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