Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Additional Information
Timeline
Hi, I’m

Shanika Warner

Banking
Wilmington,DE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
years of professional experience

Work History

Chase
Wilmington, DE

Business UAT Analyst I
05.2022 - Current

Job overview

  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Developed and maintained defect databases for known issues.
  • Incorporated delivery requirements into planning of testing schedules.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Built automated test scripts to handle repetitive software testing work.
  • Kept scripts and test cases updated with current requirements.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Excellent communication skills, both verbal and written.

Chase
Wilmington, DE

Marketing Systems Analyst
2012.08 - 2022.04 (9 education.years_Label & 8 education.months_Label)

Job overview

  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
    • Incorporated delivery requirements into planning of testing schedules.
    • Documented testing procedures for developers and future testing use.
    • Kept scripts and test cases updated with current requirements.
    • Completed in-depth usability testing on Windows, Android, and iOS mobile devices.
    • Worked quality control to mitigate risk and execute controls by being the quality reviewer and secondary reviewer.
    • Created, reviewed, and submitted procedures and job aids to keep up with controls. I was responsible for keeping the team updated on any changes and requirement needed to perform job duties.

Chase Bank
Wilmington, DE

Remittance specialist
05.1999 - 08.2012

Job overview

  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Input financial data and produced reports using OPEX Machnes.
  • Presented audit findings to accounting manager after reviewing results and paperwork.

Education

Wilmington High School
Wilmington, DE

High School Diploma
06.1997 - 06.1997

University Overview

Skills

Defect monitoring

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Accomplishments

Accomplishments

· Documented and resolved a defect while validating a campaign. I realized the balance transfer fee was incorrect on a creative which would have caused the bank millions of dollars. Which led to me escalating the defect to management the error was corrected immediately and saved the bank millions of dollars.

· Achieved getting all 33 of my certifications by completing all the training within 1 year with accuracy and efficiency.

Software

Custom, proprietary business applications, ALM JIRA, Tsys, PowerPoint, word (ect)

Additional Information

Additional Information

For applications used ACAPS, ACS, Cplan , Admin UI, SeeTest, Planning tool/Vat tool etc

Timeline

Business UAT Analyst I
Chase
05.2022 - Current
Marketing Systems Analyst
Chase
2012.08 - 2022.04 (9 education.years_Label & 8 education.months_Label)
Remittance specialist
Chase Bank
05.1999 - 08.2012
Wilmington High School
High School Diploma
06.1997 - 06.1997

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Shanika WarnerBanking