ShaNiki Roper
Maylene,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Assistant Director/Administrative Assistant
Little Cubs Learn and Play Development Center
Alabaster, Alabama
08.2024 - Current
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Implemented staff training programs to improve educational practices and engagement.
- Assisted in curriculum development to enhance learning experiences for children.
- Coordinated daily operations and activities at early childhood development center.
Stay at Home Mom
Self-employed
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Navigated fast-paced environments to maintain productivity and meet deadlines.
- Collaborated with team members while also completing independent tasks to achieve project goals.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Maintained organization and attention to detail to ensure high-quality outcomes.
Front End Associate
Walmart
05.2022 - 10.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs, enhancing overall shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Modified work hours to align with business demands to accommodate business needs and staffing requirements. and extra shifts to meet business needs.
- Restocked merchandise in check-out lines and end-cap displays, maintaining product availability and visual appeal.
Assistant Store Manager
Dollar General
07.2021 - 05.2022
- Managed cash registers, ensuring accurate transactions and daily balancing of drawers to minimize discrepancies.
- Oversaw opening and closing procedures, implementing changes to streamline daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Organized merchandise displays and displays to feature new products and promotions.
- Supervised and evaluated staff, fostering skill development and guiding achievement of daily objectives.
Assistant Manager
Family Dollar
03.2017 - 05.2021
- Supervised daily operations, ensuring team met performance, quality, and service standards.
- Maintained clean, safe, organized store environment, contributing to positive customer experiences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Resolved customer complaints promptly, resulting in improved customer satisfaction.
Receptionist
Accident Spine & Rehab
06.2014 - 07.2016
- Greeted visitors and customers with professionalism, offering friendly, knowledgeable assistance for positive first impressions.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients for improved service delivery.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced appointment scheduling system to reduce wait times and boost client satisfaction.
- Welcomed incoming visitors at the reception desk. and customers professionally and provided friendly, knowledgeable assistance.
Education
Dilpoma - Health Records Technology
Fortis Institute
Birmingham, ALSkills
- Talent Acquisition
- Staff Development
- Staff supervision
- Organizational management
- Project scheduling
- Operational Coordination
- Customer Service
- Client relations
- Attention to Detail
- Time Management
- Multitasking
- Administrative skills
- Problem-Solving
- Analytical thinking
- Collaborative teamwork
- Collaborative skills
- Effective communication
- Flexible and Adaptable
- Positive demeanor
- Precision
Timeline
Assistant Director/Administrative Assistant
Little Cubs Learn and Play Development Center
08.2024 - Current
Stay at Home Mom
Self-employed
10.2022 - Current
Front End Associate
Walmart
05.2022 - 10.2022
Assistant Store Manager
Dollar General
07.2021 - 05.2022
Assistant Manager
Family Dollar
03.2017 - 05.2021
Receptionist
Accident Spine & Rehab
06.2014 - 07.2016
Dilpoma - Health Records Technology
Fortis Institute