Shaniqua Dobbins
Rochester,NY
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
20
20
years of professional experience
Work History
Crew Member
Wendys Restaurant
Rochester, NY
06.2020 - 03.2026
- Provided exceptional customer service in fast-paced environment.
- Prepared and assembled food items according to safety and quality standards.
- Operated kitchen equipment, ensuring cleanliness and proper maintenance.
- Assisted with inventory management, restocking supplies as needed.
- Trained new crew members on operational procedures and customer service protocols.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Construction Worker
Old Wood Window Workshop
Springfield, MA
06.2017 - 10.2017
- Operated hand and power tools to complete window restoration projects
- Assisted team in dismantling and refurbishing wooden window frames
- Followed safety protocols to maintain a secure work environment
- Collaborated with colleagues to improve workflow efficiency during production
- Maintained organized workspace, ensuring tools and materials were readily accessible
- Conducted quality checks on finished products for accuracy and craftsmanship
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
Team Member
Salvation Army Thrift Store
Springfield, MA
11.2015 - 02.2016
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Organized merchandise displays to optimize space and visibility for better customer engagement.
- Processed donations efficiently, ensuring quality control of items for resale.
- Collaborated with team members to maintain cleanliness and orderliness of the store environment.
- Operated cash register accurately, handling transactions and balancing cash drawer at end of shifts.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Nursing Assistant
Southland Nursing Home
Peachtree City, GA
06.2006 - 08.2010
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization in patient areas to ensure a safe environment.
- Documented patient care information accurately in electronic health records systems.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Commerce High School
Springfield, MA06.2010
Skills
Seeking full-time employment, I’m willing to learn new skills as well as share my experiences with others, I am responsible and a team player, Always seeking to learn and expand my proficiencies
Timeline
Crew Member
Wendys Restaurant
06.2020 - 03.2026
Construction Worker
Old Wood Window Workshop
06.2017 - 10.2017
Team Member
Salvation Army Thrift Store
11.2015 - 02.2016
Nursing Assistant
Southland Nursing Home
06.2006 - 08.2010
High School Diploma -
Commerce High School