Shaniqua Henderson
Memphis
Summary
Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.
Overview
22
22
years of professional experience
Work History
Human Resources Generalist
Capitol City Residential Health Care
08.2023 - Current
- Managed employee onboarding processes, ensuring compliance with health regulations and organizational policies.
- Developed and implemented employee engagement initiatives to enhance workplace culture and retention.
- Oversaw benefits administration, enhancing employee understanding of available health care options.
- Collaborated with management to align HR strategies with organizational goals and objectives.
- Facilitated criminal background check process for new hires.
Human Resources Manager
Contemporary Community Solution
12.2019 - 08.2023
- Developed and implemented HR policies to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire through effective sourcing strategies.
- Facilitated organizational change efforts, aligning HR practices with business objectives for growth.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Administrative Assistant II
Carter Blood Care
10.2003 - 08.2019
- Coordinated scheduling for donor appointments, enhancing operational efficiency.
- Managed office supplies inventory, ensuring availability of essential materials.
- Assisted in maintaining accurate donor records using electronic health systems.
- Implemented quality control measures for data entry, ensuring accuracy and compliance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
High School Degree -
D.W Carter High School
Dallas01.1995
Business Management
Webster University
12.2025
Skills
- Employee onboarding
- HR policies implementation
- HRIS systems
- Compensation and benefits
- Internal investigations
- Recruitment
- Payroll processing
- Background checks
- ADP workforce now
- HR management
- EEO reporting
Timeline
Human Resources Generalist
Capitol City Residential Health Care
08.2023 - Current
Human Resources Manager
Contemporary Community Solution
12.2019 - 08.2023
Administrative Assistant II
Carter Blood Care
10.2003 - 08.2019
High School Degree -
D.W Carter High School
Business Management
Webster University